At a Glance
- Tasks: Repair and service vehicles while ensuring top-notch customer satisfaction.
- Company: Join a progressive automotive team that values culture and collaboration.
- Benefits: Competitive salary, training opportunities, discounts, and standard benefits.
- Other info: Opportunities for internal progression and electric vehicle training available.
- Why this job: Work with cars you love and develop your skills in a dynamic environment.
- Qualifications: Level 3 vehicle technician qualification and strong problem-solving skills.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for a passionate Service Technician to repair and service our vehicles to the highest standards possible. If you are passionate about automobiles, excel in diagnosing and repairing vehicles, and enjoy delivering top-notch customer service, we want you to be a part of our dynamic team. You will be working as part of a team to ensure customer satisfaction and repeat business for the retailer.
Key Responsibilities:
- To receive work from the workshop controller and carry out related checks, administration and protection routines
- To assess tool and equipment requirements and communicate any related issues
- To service and repair all vehicles
- To report on all additional repair requirements as they are identified
- To make written and verbal reports on service and repair activity to the workshop controller in order to obtain authorisation
- To complete all administrative procedures (including warranty) relating to service and repair work
- To maintain a clean, tidy and safe working environment
- To undertake vehicle road tests when necessary
- To assist with development and training of other technicians
- To attend meetings and training programmes as required
- To perform other duties in support of other team members as required
Qualifications:
- You will be a Level 3 qualified vehicle technician ideally with VAG group background
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
- A positive attitude and to be a good team player
- You must have a full UK driving licence
Preferred Qualifications:
- Experience of working with The Volkswagen Group brands would be desirable but is not mandatory (excellent training can be provided).
Whats in it for you?
With our benefits there is something good for everyone. We are a progressive business that believes building a good team culture is not only good for everyone who works for us but it makes a difference to how we engage with customers too. That is why when you join our client, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Internal career progression opportunities across our various brands and locations
- Electric Vehicle (EV) Training levels 1- 4 depending on role
- Employee assistance programme
- Purchase, service and parts discounts
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
Salary and Benefits:
35K + Bonus
Access to our in-house training academy for all roles
Access to The Volkswagen National Learning Centre for specific roles
Internal career progression opportunities across our various brands and locations
Electric Vehicle (EV) Training levels 1- 4 for specific roles
Employee assistance programme
New car, used car, service and parts discounts
Standard company benefits such as pension, life assurance cover and cycle to work scheme
Service Technician - Automotive in London employer: Talen7 Workforce
At Talen7 Workforce, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and satisfaction. As a Service Technician, you will benefit from extensive training opportunities, including access to our in-house academy and the Volkswagen National Learning Centre, ensuring you stay at the forefront of automotive technology. With competitive salaries, comprehensive benefits, and a commitment to diversity and inclusion, we offer a rewarding environment where your passion for automobiles can truly thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - Automotive in London
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Brush up on your vehicle diagnostics and repair techniques. Being able to demonstrate your expertise during interviews can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team and ready to contribute to customer satisfaction.
We think you need these skills to ace Service Technician - Automotive in London
Some tips for your application 🫡
Show Your Passion for Automobiles:When writing your application, let your love for cars shine through! Share any personal experiences or projects that highlight your enthusiasm for the automotive world. We want to see that you’re not just qualified, but genuinely excited about the role.
Highlight Relevant Skills:Make sure to emphasise your Level 3 qualifications and any specific experience with VAG group brands. We’re looking for those excellent problem-solving skills and attention to detail, so don’t be shy about showcasing them in your application!
Customer Service is Key:Since delivering top-notch customer service is a big part of the job, include examples of how you've successfully communicated technical information to non-technical folks. We want to know how you’ve made customers feel valued and understood!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team. Don’t miss out on this opportunity!
How to prepare for a job interview at Talen7 Workforce
✨Know Your Stuff
Brush up on your automotive knowledge, especially if you have experience with VAG group brands. Be ready to discuss specific repairs or diagnostics you've performed in the past, as this will show your expertise and passion for vehicles.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you communicated technical information to non-technical customers, as this will highlight your ability to connect with clients and ensure their satisfaction.
✨Show Team Spirit
Since teamwork is crucial in this role, be ready to share experiences where you collaborated with others. Discuss how you’ve supported colleagues or contributed to a positive working environment, as this will demonstrate that you're a good fit for their dynamic team.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s training programmes and career progression opportunities. This shows your interest in growth and development within the organisation, which aligns with their commitment to employee advancement.
