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- Tasks: Repair and service vehicles while delivering top-notch customer service.
- Company: Join Talen7 Workforce, a progressive recruitment firm with a global presence.
- Benefits: Competitive salary, extensive training, discounts, and career progression opportunities.
- Other info: Flexible work environment with a focus on diversity and inclusion.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Level 3 vehicle technician with strong problem-solving and customer service skills.
The predicted salary is between 35000 - 35000 £ per year.
We are looking for a passionate Service Technician to repair and service our vehicles to the highest standards possible. If you are passionate about automobiles, excel in diagnosing and repairing vehicles, and enjoy delivering top-notch customer service, we want you to be a part of our dynamic team. You will be working as part of a team to ensure customer satisfaction and repeat business for the retailer.
Key Responsibilities:
- To receive work from the workshop controller and carry out related checks, administration and protection routines
- To assess tool and equipment requirements and communicate any related issues
- To service and repair all vehicles
- To report on all additional repair requirements as they are identified
- To make written and verbal reports on service and repair activity to the workshop controller in order to obtain authorisation
- To complete all administrative procedures (including warranty) relating to service and repair work
- To maintain a clean, tidy and safe working environment
- To undertake vehicle road tests when necessary
- To assist with development and training of other technicians
- To attend meetings and training programmes as required
- To perform other duties in support of other team members as required
Qualifications:
- You will be a Level 3 qualified vehicle technician ideally with VAG group background
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
- A positive attitude and to be a good team player
- You must have a full UK driving licence
Preferred Qualifications:
- Experience of working with The Volkswagen Group brands would be desirable but is not mandatory (excellent training can be provided).
Whats in it for you?
With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us but it makes a difference to how we engage with customers too. That's why when you join our client, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Internal career progression opportunities across our various brands and locations
- Electric Vehicle (EV) Training levels 1- 4 depending on role
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
Salary and Benefits:
35K + Bonus
Access to our in-house training academy for all roles
Access to The Volkswagen National Learning Centre for specific roles
Internal career progression opportunities across our various brands and locations
Electric Vehicle (EV) Training levels 1- 4 for specific roles
High street discounts
Wellbeing portal
Employee assistance programme
New car, used car, service and parts discounts
Employee referral scheme
Standard company benefits such as pension, life assurance cover and cycle to work scheme
Service Technician in London employer: Talen7 Workforce
Contact Detail:
Talen7 Workforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in London
✨Tip Number 1
Get to know the company! Research Talen7 Workforce and their values. When you show genuine interest in their culture and mission during interviews, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your technical skills! As a Service Technician, being able to demonstrate your problem-solving abilities is key. Consider doing mock repairs or discussing past experiences where you excelled in diagnosing issues.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Service Technician in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for automobiles shine through! We want to see that you genuinely care about the work you'll be doing as a Service Technician.
Tailor Your CV: Make sure to customise your CV to highlight your relevant skills and experiences. Focus on your problem-solving abilities and customer service focus, as these are key for us!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to communicate your technical skills and experiences, so we can easily see how you fit into our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Talen7 Workforce
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially if you have experience with VAG group vehicles. Be ready to discuss specific repairs or diagnostics you've performed in the past, as this will show your expertise and passion for automobiles.
✨Customer Service is Key
Since delivering top-notch customer service is crucial, think of examples where you've gone above and beyond for a customer. Prepare to explain how you can communicate technical information clearly to non-technical clients, as this will highlight your strong customer service focus.
✨Team Player Attitude
Emphasise your ability to work well within a team. Share experiences where you've collaborated with others, assisted in training, or supported colleagues. This will demonstrate that you're not just a skilled technician but also a great team player who contributes to a positive work environment.
✨Ask Questions
Prepare thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers!