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For Companies At a Glance
- Tasks: Service and repair vehicles while ensuring top-notch customer service.
- Company: Join a progressive team at Talen7 Workforce, a global recruitment firm.
- Benefits: Competitive salary, in-house training, discounts, and career progression opportunities.
- Why this job: Be part of a dynamic environment and make a real impact in the automotive industry.
- Qualifications: NVQ in Motor Vehicle Technology or equivalent; passion for learning and teamwork.
- Other info: Flexible role with excellent training and support for career growth.
The predicted salary is between 28800 - 48000 £ per year.
Location: Slough, UK
Reports to: Head of Business
Job Type: Full-time
Role Overview
We are looking for a Diagnostic Technician to carry out general servicing and mechanical repairs on our customers' vehicles.
Key Responsibilities
- Being an ambassador of the Citygate workshop and championing technical best practice.
- Carrying out service, diagnosis, and repair of vehicles to excellent standards.
- Communicating with the Service Reception team and Workshop Control.
- Liaising with customers to provide your expert, technical opinion.
- Maintaining good housekeeping standards and orderly administration of your work.
- Maintaining thorough and up-to-date product knowledge.
- Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
Qualifications
As a Diagnostic Technician, you will ideally have the following skills and attributes:
- Experience ideally within a main dealership and have served a recognised apprenticeship with the appropriate qualifications (an NVQ in Motor Vehicle Technology or equivalent is essential).
- The ability to be self-motivated to achieve targets.
- A passion for learning and if desired to progress further.
- An interest in coaching apprentices and supporting service technicians.
- A positive attitude and to be a good team player.
- You must have a full UK driving licence.
Preferred Qualifications
Experience of working with The Volkswagen Group brands would be desirable but is not mandatory (excellent training can be provided).
Whats in it for you?
With our benefits there is something good for everyone. We are a progressive business that believes building a good team culture is not only good for everyone who works for us but it makes a difference to how we engage with customers too. That’s why when you join our client, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone.
- Access to The Brands National Learning Centre for specific roles.
- Internal career progression opportunities across our various brands and locations.
- Electric Vehicle (EV) Training levels 1-4 depending on role.
- Employee assistance programme.
- Purchase, service and parts discounts.
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme.
Salary and Benefits
40K + Bonus
Access to our in-house training academy for all roles.
Access to The Volkswagen National Learning Centre for specific roles.
Internal career progression opportunities across our various brands and locations.
Electric Vehicle (EV) Training levels 1-4 for specific roles.
Employee assistance programme.
New car, used car, service and parts discounts.
Standard company benefits such as pension, life assurance cover and cycle to work scheme.
Diagnostic Technician employer: Talen7 Workforce
Contact Detail:
Talen7 Workforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician
✨Tip Number 1
Get to know the company! Research Citygate and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and culture.
✨Tip Number 2
Practice your technical skills! Brush up on your knowledge of vehicle servicing and repairs. Be ready to discuss specific examples from your experience that highlight your expertise as a Diagnostic Technician.
✨Tip Number 3
Show off your communication skills! As a Diagnostic Technician, you'll need to liaise with customers and the service team. Prepare to demonstrate how you can explain complex technical issues in a way that’s easy for everyone to understand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Diagnostic Technician
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Diagnostic Technician with us.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in servicing and repairing vehicles, especially if you've worked with brands like Volkswagen. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Talen7 Workforce
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around vehicle servicing and repairs. Familiarise yourself with the latest trends in automotive technology, particularly if you're keen on working with brands like Volkswagen. This will show that you're not just qualified but genuinely passionate about the field.
✨Show Off Your Communication Skills
As a Diagnostic Technician, you'll need to liaise with customers and the service team. Practice explaining complex technical issues in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is key to maintaining high customer service levels.
✨Be a Team Player
Highlight your experience working in a team environment. Share examples of how you've collaborated with others in previous roles, especially in a workshop setting. Emphasising your positive attitude and willingness to support colleagues will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're not only interested in the role but also in how you can grow within the company, which aligns perfectly with their values.
