At a Glance
- Tasks: Process claims and improve operations in a dynamic insurance environment.
- Company: Join Talbot, a leading international insurer with a collaborative culture.
- Benefits: Competitive salary, career growth, and opportunities to work globally.
- Other info: Exciting opportunities for professional development and teamwork.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Knowledge of the Lloyd’s market and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as Processing Services Technician. Talbot is an international insurer and reinsurer operating within the Lloyd’s market through Syndicates 1183 and 2019. We have been part of AIG since 2018 and our ambition is to be AIG’s Centre of Excellence at Lloyd’s. Headquartered in London, Talbot has offices in New York and Singapore and over 300 people working across these three locations.
Syndicate 1183 underwrites multiple classes of business including Political Violence/Terrorism, Marine, Energy (off-shore and on-shore), Marine and Energy Liability, Hull, Cargo and Specie, Political Risk, Property, Accident and Health, Financial Lines, Cyber, Alternative Risks, Non-Physical Cyber and Treaty Reinsurance.
How you will create an impact:
- The role will require a good knowledge of the Lloyd’s market and a good understanding of the Insurance / Reinsurance industry.
- An understanding of all Classes written by the Overseas offices is needed to ensure right first time processing is completed within SLAs.
- Timely processing of claims information, ensuring the team maintain Service Level Agreements.
- Identifying and assisting with Operational improvements.
- Monitor claims processing mailbox and process all post received into mailbox within Processing Services SLA.
- Maintain electronic claims files within Processing Services records per agreed procedures.
- Update internal workflow system CycloPS Claims with accurate claim information.
- Complete accurate and timely data entry into Enterprise Risk (Brokasure system).
- Transmit claim transactions into CLASS and ECF for Talbot claims adjuster review.
- Review and resolve queries raised by Talbot Claims or Xchanging Claims technicians within CLASS.
- Produce accurate documentation for presentation to Talbot Finance to ensure timely payment of claims and fees.
- Provide excellent customer service by responding promptly to all queries from brokers and internal stakeholders within the claims mailbox.
- Support ad-hoc premium tasks if required, ensuring the processing team maintain Service Level Agreements.
- Support Audit requests through prompt response to data requests.
What you’ll need to succeed:
- Brokasure Enterprise (Enterprise Risk and Enterprise Accounts) – preferred.
- Xchanging systems including Insurance Portal and Insurance Market Repository – preferred.
- Microsoft Word and Excel.
- Excellent communication skills with all levels of staff.
- Knowledge of the Lloyd’s Market and the classes of business written at Talbot.
Ready to take your career to the next level? We would love to hear from you.
Processing Services Technician in London employer: Talbot Underwriting
Talbot is an exceptional employer, offering a dynamic work environment in the heart of London, where you can thrive as a Processing Services Technician. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in the Lloyd’s market. Our collaborative culture fosters innovation and operational improvements, ensuring that every team member contributes to our ambition of being AIG’s Centre of Excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Processing Services Technician in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Talbot Underwriting). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Talbot Underwriting. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Processing Services Technician in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Talbot Underwriting.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Talbot Underwriting. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Talbot Underwriting
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Talbot Underwriting to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Talbot Underwriting, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Talbot Underwriting's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
