Conduct Risk, Product and Regulatory Controls Specialist in London

Join us as a Conduct Risk, Product and Regulatory Controls Specialist in our Underwriting Management team to make a bigger business impact with your skills and wider talents. At Talbot and AIG, we are reimagining the way we help customers to manage risk. It’s an opportunity to grow your skills and experience as a valued member of the team.

With offices in the U.S., London and Asia Pacific, Talbot is the managing agent of Syndicate 1183 at Lloyd's. Syndicate 1183 underwrites a number of classes of business including war and terrorism, energy, marine, financial lines, cyber, transport, political risk, crisis management, kidnap & ransom, contingency, property and treaty reinsurance. Through its expert team of underwriters and a balanced, geographically-diverse portfolio of business, Talbot has earned a reputation as an industry-leading insurance and reinsurance specialist.

How you will create an impact

• Working and collaborating with the Underwriting Management team, Legal & Compliance, DUA, Claims and Underwriting Teams to create and maintain a robust review process for all Products within Regulatory scope.
• Coordinating activities, including any projects, training sessions, external meetings across Talbot to ensure we interpret, understand and meet all Regulatory requirements in relation to Product Oversight, Governance and Conduct Risk.
• Working with Underwriting teams to provide "Product Walkthrough" reviews, involving external parties such as Brokers and Coverholders (as appropriate), providing assessment, guidance and challenge to demonstrate that we fully meet our Regulatory obligations and our commitment to putting the customer at the heart of its operations.
• Identifying and remediating any gaps in Talbot's Product Governance framework.
• Producing metrics and reports for governance forums and regulators to assist monitoring and evidencing of appropriate oversight, driving improvements in the treatment of customers and the products we offer.
• Communicating the status of Talbot's Product Oversight to a variety of internal & external stakeholders, including regulatory returns.
• Presenting at high profile Senior Management meetings, including chairing internal forums under the formal governance structure and attending meetings with regulators (including Lloyd's).

What you’ll need to succeed

• Strong background / experience in customer facing roles, with a commitment to improving the customer experience.
• Knowledge/experience interacting with senior management, Boards and Regulators as necessary.
• Experience using data analytics to help develop metrics/dashboards to drive better decision making.
• Regulatory/Compliance background with good knowledge of current relevant regulations, risks and requirements (FCA/PRA, Lloyd's).
• Experience and knowledge of the insurance market, including the sale of retail products - Lloyd's market experience an advantage.
• Background or knowledge of wider compliance activities in the insurance market that may impact Product Governance.
• Ability to build rapport & credibility with stakeholders.
• Drive change using a flexible/adaptable approach - challenging existing practices and tackling issues.
• Diligent, analytical and tenacious individual.
• Excellent communication and presentation skills, with the ability to communicate complex and potentially difficult topics clearly and concisely.
• Experience of staff training and development with the ability to create, design and deliver training materials.

Ready to take your career to the next level? We would love to hear from you.