At Talbot and AIG, we are reimagining the way we help customers to manage risk. Join us as our Head of Operations to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Talbot Talbot operates within the Lloyd's Insurance Market through Syndicate 1183, Syndicate 2019, Syndicate 2478 and Syndicate 2479. Part of AIG since 2018, Talbot is committed to working with brokers and clients to deliver industry leading solutions. It is headquartered in London with offices in New York and Singapore with more than 350 employees. With an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse portfolio of business, Talbot has earned a reputation as an industry leading insurance and reinsurance specialist. Talbot writes a diversified portfolio including Crisis Management, Energy, Financial Lines, Marine, Political Risk, Property, Transport and Terrorism. Drawing on our deep industry expertise, Talbot develops tailored insurance solutions that address clients' evolving and often unique needs. How you will create an impact Responsibilities: Create and drive Operations’ strategy supporting Talbot’s strategy. Deliver agreed business targets, operational plans and change priorities in partnership with internal and external parties. Partner with business leaders to understand customer and operational needs and translate these into service, process and control requirements. Represent Talbot at various LMA forums. Design and embed the most effective operating model, utilising third parties where appropriate, ensuring cost efficiency and service standards are met. Own Outsource Service Provider (OSP) relationships: onboard new providers, manage and monitor performance, and exit services when required; ensure delivery aligns with operating standards, policies and controls. Support CFO in oversight of procurement and vendor management, and work with Global Sourcing
Head of Operations - Talbot employer: Talbot Underwriting
Talbot Underwriting offers a dynamic and supportive work environment in the heart of the Lloyd's market, making it an excellent employer for those looking to advance their careers in underwriting operations. With a strong focus on employee development, you will have access to continuous improvement initiatives and the opportunity to collaborate closely with underwriters and CoE partners. The company values teamwork and innovation, ensuring that every team member contributes to meaningful projects while enjoying a culture that promotes work-life balance and professional growth.
