At a Glance
- Tasks: Run the hotel overnight, ensuring guests have a memorable stay.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off at all pubs, flexible hours, and meal deals.
- Other info: Great career pathways and support for your well-being.
- Why this job: Be the face of our hotel and make a real difference.
- Qualifications: Friendly personality and a willingness to help guests.
We’re on the lookout for a Night Porter to join our team! Make a difference to the moments that matter to us and our guests. As the face of our Marston’s Inns after hours, you’ll be solely responsible for running the business overnight. Self‑reliant, you’ll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that’s not all, you’ll be on call to support our guests – ensuring their hotel stay is a memorable one.
As Night Porter and part of our wider hotel and pub team you’ll:
- Work throughout the night, usually between 11pm and 7am
- Be on call to take care of our guests' needs, over the phone and face to face
- Be professional and friendly when interacting with guests
- Be responsible for the safety and security of the pub and hotel guests
- Complete tasks that set the pub and hotel team up for success the following day
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Night Porter employer: Talardy Hotel (92291)
Marston’s Inns is an exceptional employer that prioritises its people, offering a supportive and inclusive work culture where individuality is celebrated. As a Night Porter, you will enjoy flexible hours, a reliable contract, and numerous career advancement opportunities within a vibrant team environment. With benefits like discounts at all our venues and access to well-being support, Marston’s is dedicated to ensuring your professional growth and personal happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marston’s Inns. Understand their values and what makes them tick. This way, you can show off how you align with their people-first approach.
✨Tip Number 2
Practice your customer service skills! As a Night Porter, you'll be the face of the hotel at night. Think about scenarios where you might need to help guests and rehearse how you'd handle them. A friendly and professional attitude goes a long way!
✨Tip Number 3
Be ready for anything! The night shift can throw unexpected challenges your way. Show that you're resourceful and self-reliant by sharing examples from past experiences where you tackled problems head-on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to highlight your personality – we love that!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Night Porter role. Highlight your experience with customer service and any relevant skills that show you can handle the responsibilities of working overnight and supporting our guests.
Keep It Professional:While we love a friendly vibe, remember to keep your application professional. Use clear language, check for typos, and make sure it’s easy to read. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Talardy Hotel (92291)
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities mentioned in the job description, like ensuring guest safety and being on call. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Resourcefulness
As a Night Porter, you'll need to tackle challenges independently. Think of examples from your past experiences where you've had to solve problems on your own. Share these stories during the interview to demonstrate your ability to handle unexpected situations and your self-reliance.
✨Emphasise Your People Skills
Since you'll be interacting with guests, it's crucial to highlight your friendly and professional demeanour. Prepare to discuss how you would ensure a memorable stay for guests, even during the night. Use specific examples of how you've provided excellent customer service in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for progression, or how they support staff well-being. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
