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For Companies At a Glance
- Tasks: Lead a team to ensure rooms are spotless and guests have a great stay.
- Company: Join Marston’s, one of the UK’s top pub companies with over 1,300 locations.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively team and make a real difference in guest experiences.
- Qualifications: Experience in housekeeping and a passion for customer service.
- Other info: Embrace your individuality in a supportive and diverse work environment.
The predicted salary is between 24000 - 36000 £ per year.
Marston’s is one of the UK’s leading local pub companies and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a Head Housekeeper to help lead the team and grow with our business.
The Role
As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay. Liaising with reception is key so that any special requirements made by the guests are catered for. Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished. Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- Bi-annual bonus scheme determined by hotel standards audit results
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Head Housekeeper employer: Talardy Hotel (92291)
Contact Detail:
Talardy Hotel (92291) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marston’s. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the Head Housekeeper role, especially around team leadership and customer service.
✨Tip Number 3
Show off your personality! Marston’s loves authenticity, so don’t be afraid to let your true self shine during the interview. Share your passion for hospitality and how you can bring that energy to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Your Personality: At StudySmarter, we believe that personality counts for more than anything else. So, don’t be shy! Let your unique character shine through in your application. We want to see the real you!
Tailor Your Application: Make sure to tailor your application to the Head Housekeeper role. Highlight your experience with team leadership, multitasking, and customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your strengths. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Talardy Hotel (92291)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Head Housekeeper inside out. Familiarise yourself with Marston’s values and how they operate their pubs and hotels. This will help you demonstrate your passion for the role and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully managed a team in the past, tackled challenges, and ensured high standards. This will highlight your ability to shine alongside your team, just like the rooms you’ll be overseeing.
✨Emphasise Attention to Detail
Daily room checks and replenishing supplies are crucial in this role. Be prepared to talk about how you ensure attention to detail in your work. Share specific instances where your meticulousness made a difference, whether it was in cleanliness, guest satisfaction, or compliance with health and safety rules.
✨Be Personable and Authentic
Marston’s values personality, so don’t be afraid to let yours shine through! Be genuine in your responses and show enthusiasm for the role. Remember, they want to see the real you, so share your experiences and what makes you unique. This will help you connect with the interviewers and leave a lasting impression.
