Talanto is seeking a Client Services Team Lead (Fintech) based in London or able to commute for a hybrid role, with at least one day in the office weekly. You will manage a client support team, resolve complex cases, and drive process improvements in partnership with Product and Technology teams.
You will coach staff, ensure SLA/KPI targets, and lead initiatives to enhance customer experience and operational efficiency within a regulated financial services environment.
#J-18808-LjbffrHybrid London Fintech Client Services Lead employer: Talanto
Almedia is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about machine learning and real-time personalization. With a strong emphasis on employee growth, you will have the opportunity to mentor fellow engineers while collaborating with cross-functional teams in the vibrant city of London. The hybrid working arrangements and commitment to impactful projects make Almedia a rewarding place to advance your career in AdTech.
