Company Description
Through revolutionary technology, research and specialist knowledge, Emm is on a mission to improve the everyday lives of those who menstruate. The team have created the first smart, reusable menstrual product with inbuilt biometric technology. The product not only provides a better period experience overall in terms of comfort and reliability, it also provides users with personalised insight into the baseline metrics of their menstrual health.
We’re looking for a User Researcher for a 12 month full time contract starting end of April 2026.
As a key player in our early stages, you'll have a huge opportunity to make a positive impact on the company, our products, and our mission. You'll be working on an exciting product at a time when we’re launching our flagship product where testing and learning from early adopters will be crucial to the product’s and Emm’s success.
Role Description
We are seeking a User Researcher who is passionate about shaping the future of menstrual and reproductive health. You’ll play a pivotal role in understanding user needs, behaviours, and motivations to inform design and product development decisions. You’ll advocate for and be the voice of the user at every stage of the product development process.
Responsibilities
- Conduct qualitative and quantitative research on user behaviour, usability, and overall product experience through remote and in-person user studies
- Identify, recruit, and manage user trials, communicating with empathy and building trust with user community
- Understand and incorporate technical and business requirements into research
- Present and communicate user insights and advocate for the user at all stages of the product development process, facilitating data-driven product decisions
- Manage documentation including confidentiality agreements, informed consent, user instructions, and documentation for regulations
- Work collaboratively with user experience, design, product management, and engineering, and leadership to create a premium user experience
The candidate
The ideal candidate will demonstrate experience or knowledge in the following areas:
- 3+ years of experience in human-centred user research or human factors: designing and conducting user studies, analysing study data, and sharing results
- Experience with research design for a variety of qualitative and quantitative research methodologies, such as physical product trials, user interviews, diary studies, concept testing, surveys, and mobile app testing
- Demonstrated ability to take ambiguous questions and select the best research method to apply during the product development process
- Exceptional written and verbal communication skills, ability to translate findings into insights for the team to use
- Superb organisational skills and time management
- Team oriented and collaborative
- Curious and proactive
The details
This is a full time fixed contract for 12 months, starting the end of April 2026. Located in Bristol, we have a hybrid policy with 3 days in the office. Holiday entitlement of 25 days +3 days off at Christmas + Public holidays.
Salary is negotiable based on experience.
Fairness and flexibility
Our mission for equality extends to all our customers, applicants, their families and communities with fairness and flexibility as our core values. How, when and where you work is flexible to your individual requirements and we endeavour to create an environment that supports you to achieve your best at work and at home.
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