Arrive in London is seeking a Head of Customer Success to drive the performance, scalability and quality of the CS function. You will own service delivery, leadership development, and operational excellence to support sustainable growth.
You will define standards, lead teams across locations, and partner with Product and Technology to improve tooling and workflows. A data-driven leader who communicates effectively with senior stakeholders will thrive.
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Head of Customer Success & Growth Ops employer: Talantir
Join an award-winning digital marketing agency in London that champions a values-driven culture, where brilliant minds collaborate to create meaningful, data-driven results. With a commitment to employee growth and a flexible hybrid working model, this agency fosters a supportive environment that encourages continuous learning and innovation, particularly in the exciting realm of AI. As part of a close-knit team, you'll have the opportunity to lead impactful projects and shape the future of digital marketing while being part of a certified B Corp dedicated to positive impact.