Zen Educate is looking for a Head of Customer Operations to own and scale the UK customer support function for teachers and teaching assistants. The role is based in London and on-site, reporting to the VP of Supply and Operations, and is a full-time leadership position.
You will define key performance indicators, own unit economics, and partner with Product and Tech to build a scalable, tech-enabled operating system while developing a high-performing team across two locations.
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Head of Customer Operations — Scale World‑Class Support employer: Talantir
Join an award-winning digital marketing agency in London that champions a values-driven culture, where brilliant minds collaborate to create meaningful, data-driven results. With a commitment to employee growth and a flexible hybrid working model, this agency fosters a supportive environment that encourages continuous learning and innovation, particularly in the exciting realm of AI. As part of a close-knit team, you'll have the opportunity to lead impactful projects and shape the future of digital marketing while being part of a certified B Corp dedicated to positive impact.
