Zero100 is seeking a Customer Success Operations Manager to own and optimize the Planhat platform, underpinning our Customer Engagement team. You will drive data-backed decisions, build scalable reporting, and ensure seamless processes across product, research, and sales.
This 12-month, office-based role emphasizes operational excellence and collaboration across a globally distributed stakeholder group. You will lead onboarding for Planhat users, maintain SOPs, and deliver insights that improve
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Customer Success Operations Lead (Planhat & Data) employer: Talantir
Join an award-winning digital marketing agency in London that champions a values-driven culture, where brilliant minds collaborate to create meaningful, data-driven results. With a commitment to employee growth and a flexible hybrid working model, this agency fosters a supportive environment that encourages continuous learning and innovation, particularly in the exciting realm of AI. As part of a close-knit team, you'll have the opportunity to lead impactful projects and shape the future of digital marketing while being part of a certified B Corp dedicated to positive impact.
