Smart Energy Analyst - Smart Energy Code

Talan UK and Ireland (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients’ transformation in an increasingly complex world.

We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplifying the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are B Corp and Great Place to Work accredited.

The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value.

As a Smart Energy Analyst, you will be working on one of our Major Accounts in a dedicated team whose responsibility is to provide expertise on the security, privacy operational and technical aspects of smart meter devices, as defined in the Smart Energy Code – the rulebook for smart meters. In your role as an analyst in the team, you will primarily support the Technical and Operational work of the team. You will work with technical subject matter experts who oversee our Technical, Operational and Smart Metering Device sub-committees, working with them to ensure they run smoothly and are able to effectively discharge their duties on behalf of the Panel.

This includes the processing of submissions into the smart metering Central Products List (CPL) – which acts as the key register of eligible device models which can operate in GB. The role will also include supporting the team through the coordination of actions; liaising with a range of key stakeholders including the Data Communications Company (the central service provider managing the Smart Metering network), and SECCo our client company which oversees the management of the Smart Energy Code.

Responsibilities

• Processing CPL submissions, and resolving any related customer queries;
• Work with the SEC Governance team on meeting actions allocated to SPOT, ensuring that our actions are captured, that they are being progressed and identifying linked actions across committees.
• Overseeing SPOT’s input into Issue Management and the work of the SCRIM;
• Overseeing SPOT’s compilation of monthly KPI reporting;
• SPOT website content ownership – ensuring products are up to date and reviewed when needed.
• Supporting SECCo in DCC Programme Assurance – undertaking quarterly reviews of DCC programme delivery, reviewing whether agreed products have been provided, programme delivery status, and feeding this into the SECCo Head of Sub-Committee Management.
• Building strong client relationships with our key stakeholders including sub-committee Chairs and committee members;
• Drafting and or reviewing documents and meeting papers to ensure accuracy, consistency and quality;
• Supporting continuous improvement activities in relation to the processes and products of the team with a focus on innovation;
• Maintaining procedural documentation and work instruction manuals, and updating them as new requirements arise from SEC modifications and industry requests;
• Undertaking other activities as required by SEC or the Independent SMDA Sub-committee Chair.
• When required, support the SEC Governance Team in providing secretariat support to SEC industry meetings.

Requirements

• Good knowledge of the Smart Energy Code (SEC) and GB smart metering arrangements (essential);
• Basic project management skills, be able to manage time and a varied workload, and be flexible and adaptable to changing priorities;
• Strong communication skills, both written and verbal, able to understand and communicate complex issues and solutions to technical and non-technical stakeholders;
• Passionate about delivering an exceptional service to stakeholders and have well-developed stakeholder management skills with the ability to manage upwards, downwards and influence peers;
• Digitally competent and able to present information in its clearest format for the intended audience;
• Strive for excellence in their work being methodical, diligent and paying attention to the detail;
• Excellent planning and organisational abilities;
• Proactive in identifying and addressing the client’s requirements;
• University graduate or of graduate-calibre.

Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems.

Diversity, Equity, and Inclusion commitments

Our commitment to sustainable and inclusive growth. As a socially responsible leader, Talan continually invests in sustainable growth, addressing both social and environmental challenges. We achieve this while preserving our core values and ensuring operational excellence for our clients. This commitment to excellence extends across all aspects of our Corporate Social Responsibility (CSR) initiatives.

For the past three years, through our 360° approach to social and environmental responsibility, we have been driving significant change and strengthening these principles within our corporate DNA. The solid foundations we've been building since 2021 are enabling our organisation to transform in a sustainable and positive manner.

Disability Inclusion

We recognise that the diversity of legislative and cultural frameworks for supporting individuals with disabilities requires the implementation of specific policies and a unique approach in each country where the Group operates. Talan is committed to strengthening its involvement in promoting the inclusion of people with disabilities by implementing dedicated support systems and raising awareness among our teams on these issues.

WHAT WE OFFER

• 25 days annual leave, plus bank holidays
• Reward and recognition schemes
• Flexible working
• Private Bupa healthcare (subsidised)
• Life Assurance (4 times annual salary)
• Employer pension contribution is 2x employee contribution up to 8%
• Season Ticket Loan
• Cycle to work scheme
• Buy and Sell annual leave
• Reimbursement of eye test and up to £50 towards glasses or contacts
• Corporate gym rates
• Employee Assistance Programme
• Summer and Christmas parties, along with monthly Social@77