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- Tasks: Act as a Technical Liaison, managing communications and resolving technical issues in heat networks.
- Company: Join Gemserv, a B Corp consultancy tackling social and environmental challenges since 2002.
- Benefits: Enjoy flexible working, 25 days leave, private healthcare, and more perks like gym discounts.
- Why this job: Be part of a purpose-driven team making a real impact on the UK's net zero goals.
- Qualifications: 10+ years in governance roles and 5+ years in heat networks; strong communication skills required.
- Other info: This is a 9-month fixed-term contract with opportunities for career progression.
The predicted salary is between 43200 - 72000 £ per year.
Gemserv is an expert provider of professional services, working across multiple sectors including energy, low carbon, the public sector, and health to tackle today’s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy, and digital transformation.
Heat Networks are vital in making net zero a reality in the UK. They are a proven, cost-effective way of providing reliable, efficient, low-carbon heat at a fair price to consumers, while supporting local regeneration. Gemserv is working with the UK Government to deliver the Heat Network Transformation Programme, which includes the Heat Networks Investment Project (HNIP), the Green Heat Network Fund (GHNF), and the Heat Network Efficiency Scheme (HNES) to support the commercialisation and construction of heat networks, as well as improving the operational performance of existing infrastructure.
We are also helping to develop the Heat Network Technical Assurance Scheme (HNTAS), which will drive up standards across the industry and ensure that heat networks meet a minimum level of performance and reliability. Additionally, our team has worked with local authorities to help them understand the skills and knowledge required to build and maintain heat networks in their regions.
Gemserv is the Shadow Service Provider to DESNZ in relation to the Heat Networks Technical Assurance Scheme (HNTAS). HNTAS is the set of technical standards being developed for heat networks to adhere to following the introduction of heat network regulations. The SSP’s role has been to develop those technical standards and to pilot their use in practice with real networks ahead of go-live.
We work with technical partners to deliver these specialist services, whilst Gemserv is developing and implementing the assessment and certification processes, governance, audit, oversight, and change management frameworks that will accompany the enduring implementation.
We’re looking for an experienced individual to act as the Technical Liaison between Gemserv and its technical specialist delivery partners in the delivery of services related to HNTAS.
Responsibilities- Act as an advisor between the Gemserv delivery team and technical delivery partners.
- Triage of technical issues in scheme design and delivery, and assessment of solutions proposed by technical partners.
- Development/curation of non-technical scheme rules, e.g., assessment approach.
- Managing any conflicts of interest (real or perceived) between the technical partners’ HNTAS role and their role in the wider market.
- Developing and delivering communications content concerning both technical and non-technical aspects of HNTAS.
- Participation in HNTAS governance processes and decision-making, including provision of advice to industry-led change committees.
- Second line helpdesk and delivery support – triages and reduces the volume of matters that require technical partner involvement.
Competitive salary plus an excellent benefits package. Contract type - 9 month fixed-term contract.
Qualifications Requirements- Minimum 10 years’ experience in governance / regulatory/ outsourced service delivery roles.
- Minimum 5 years’ experience in the heat networks sector, preferably in a technical role, but as a minimum, having a working understanding of technical matters relevant to the role.
- Experience of formal technical audit/assessment/certification, ideally with a UKAS-accredited environment.
- Strong communicator with excellent interpersonal skills, with the ability to adapt approach for technical and non-technical audiences.
- Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems.
- 25 days annual leave, plus bank holidays.
- Reward and recognition schemes.
- Flexible working.
- Private Bupa healthcare.
- Life Assurance (up to 4 times annual salary).
- Matched pension contributions.
- Season Ticket Loan.
- Cycle to work scheme.
- Buy and Sell annual leave.
- Reimbursement of eye test and up to £50 towards glasses or contacts.
- Corporate gym rates.
- Employee Assistance Programme.
- Summer and Christmas parties, along with monthly Social@77.
Senior Consultant employer: Talan
Contact Detail:
Talan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant
✨Tip Number 1
Familiarise yourself with the Heat Networks Technical Assurance Scheme (HNTAS) and its significance in the industry. Understanding the technical standards and regulations will help you engage effectively with both Gemserv and its delivery partners.
✨Tip Number 2
Network with professionals in the heat networks sector, especially those involved in governance and regulatory roles. Attend industry events or webinars to build connections that could provide insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you can adapt your approach for both technical and non-technical audiences. This is crucial for the role, so think of examples from your past experiences that showcase this ability.
✨Tip Number 4
Research Gemserv’s recent projects and initiatives, particularly those related to the Heat Network Transformation Programme. Being knowledgeable about their work will show your genuine interest in the company and the role during any discussions.
We think you need these skills to ace Senior Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Senior Consultant position at Gemserv. Tailor your application to highlight relevant experience in governance, regulatory roles, and the heat networks sector.
Craft a Compelling CV: Your CV should clearly outline your 10+ years of experience in governance or regulatory roles, as well as your 5+ years in the heat networks sector. Use bullet points to detail your achievements and responsibilities in previous roles, focusing on those that align with the job description.
Write a Strong Cover Letter: In your cover letter, express your passion for tackling social and environmental challenges, and explain how your skills and experiences make you a perfect fit for Gemserv. Be sure to mention your communication skills and ability to work with both technical and non-technical audiences.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talan
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of the Senior Consultant role. Be prepared to discuss how your experience aligns with the specific tasks, especially in relation to heat networks and governance.
✨Showcase Your Technical Knowledge
Given the technical nature of the position, be ready to demonstrate your understanding of heat networks and any relevant technical standards. Prepare examples from your past experience that highlight your expertise in this area.
✨Communicate Effectively
As a strong communicator is essential for this role, practice explaining complex technical concepts in simple terms. This will show your ability to adapt your communication style for both technical and non-technical audiences.
✨Prepare Questions for the Interviewers
Have insightful questions ready to ask about Gemserv's projects, particularly the Heat Network Technical Assurance Scheme. This shows your genuine interest in the company and the role, and it can help you assess if it's the right fit for you.
