At a Glance
- Tasks: Support a global commodities platform and resolve technical issues.
- Company: Join Talan, a dynamic IT team in London.
- Benefits: Competitive salary, hands-on experience, and career growth opportunities.
- Other info: Work on-site with a collaborative team and diverse projects.
- Why this job: Be part of a crucial team impacting global commodity markets.
- Qualifications: Strong problem-solving skills and knowledge of SQL required.
The predicted salary is between 40000 - 50000 £ per year.
Talan is recruiting for an IT Application Support Analyst to join the London-based CIT Business Support Team dedicated to the Commodities-Indexed Transactions Group (CIT). This is on-site 5 days a week.
CIT provides liquidity and market-making services across commodity markets to a large and diversified base of clients worldwide. Products include Base and Precious Metals, Oil, European and North American Power and Natural Gas, Coal, Emissions and Agricultural Commodities. The CIT Business Support Team is one of two CIT IT sub-teams; the other team is the CIT Core Development Team. Both teams work on the trading floor in close partnership with CIT. The primary responsibility of the Business Support Team is to provide front-to-back production support for the CIT platform.
Key Responsibilities
- Support the global commodities in-house platform, critical for front-to-back functionality including pricing, risk management, market data sharing, P&L reporting, settlements, physical scheduling, trade confirmations and regulatory reporting.
- Proactively monitoring the system.
- Configuring the system.
- Analysing and resolving production support technical and functional issues.
- Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them.
- Logging incidents.
- Advising the core development team of necessary bug fixes and enhancements.
- Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support.
- The rota allows those not engaging in first-line support to focus on more in-depth analysis.
- Release management.
Skills and Experience
This role requires strong problem-solving and communication skills. The analyst will engage directly with many different teams within the bank including trading, sales, middle office, back office, confirmations, market risk and accounting. Therefore, the ability to pick up diverse product and process knowledge will be critical.
Functional skills
- Front to back process.
- Knowledge on commodities/P&L/Pricing is a plus.
Technical skills
- Intermediate level relational database and SQL skills are required.
- Python or other programming skills.
- Infrastructure - Windows infrastructure/servers - essential.
- Good knowledge of script languages (Powershell …) and Windows environment.
Application Support Analyst in London employer: Talan
At Talan Data x AI, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across our UK offices in London, Edinburgh, Manchester, Leeds, and Birmingham. Our commitment to employee growth is evident through our comprehensive benefits package, including a unique reward programme for sabbaticals, generous holiday allowances, and bespoke online learning opportunities, ensuring that our team members not only excel in their roles but also thrive personally and professionally in the fast-evolving field of data science and AI.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Talan values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Talan might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Talan!
✨Direct Apply to Talan
Let's not forget to apply directly through the Talan website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Support Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Talan.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Talan. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Talan
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
