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- Tasks: Design and deliver digital client onboarding portals for a seamless user experience.
- Company: Join Talan, a leader in innovative financial services solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enhance your career in a dynamic setting.
- Why this job: Make a real impact on client journeys in a fast-paced, tech-driven environment.
- Qualifications: Experience as a Business Analyst in financial services and strong UI/UX skills.
The predicted salary is between 50000 - 70000 £ per year.
Talan are seeking a highly skilled Back-Office Business Analyst with proven experience in designing and delivering digital client onboarding portals. This role sits at the intersection of operations, technology, and product, and is critical to enhancing client onboarding journeys through intuitive UI/UX, streamlined workflows, and robust integration with trading systems. You will work closely with stakeholders across Product, UX/UI, Compliance, and Trading teams to define, analyse, and implement scalable onboarding solutions within a fast-paced financial services environment.
Key Responsibilities
- Experienced in leading the analysis, design, and implementation and automating of digital client onboarding portal journeys from concept to delivery.
- Collaborate with UI/UX designers and Product Managers to create seamless and user-centric onboarding experiences.
- Translate business requirements into functional specifications, user stories, and process flows.
- Map and optimize back-office workflows, ensuring efficiency and regulatory compliance.
- Act as a bridge between business stakeholders and technology teams throughout the project lifecycle.
- Support integration of onboarding platforms with trading systems, KYC/AML tools, and client data repositories.
- Provide subject matter expertise on pre-trade and post-trade processes and their impact on onboarding.
- Conduct gap analysis, impact assessments, and solution validation.
- Participate in testing (UAT), implementation, and post-release support.
Required Skills & Experience
- Proven experience as a Business Analyst in financial services, preferably within back-office or operations teams.
- Hands-on experience delivering digital client onboarding portals or similar customer journey platforms.
- Strong understanding of Figma in UI/UX principles and ability to collaborate effectively with design teams.
- Solid knowledge of trading environments, including both pre-trade and post-trade processes.
- Experience working with cross-functional teams including Product, Technology, Compliance, and Operations.
- Strong documentation skills (BRDs, FRDs, user stories, workflows, etc.).
- Familiarity with Agile/Scrum methodologies.
- Excellent analytical, problem-solving, and communication skills.
- Experience with KYC/AML onboarding systems and regulatory frameworks.
- Knowledge of financial instruments and capital markets.
- Exposure to workflow automation tools or BPM platforms.
- Experience working with APIs and system integrations.
Back-Office Digital Portal Business Analyst On-Boarding Journey employer: Talan
Contact Detail:
Talan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back-Office Digital Portal Business Analyst On-Boarding Journey
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience with digital client onboarding portals. Engage with relevant content to show you're active in the industry.
✨Tip Number 3
Prepare for those interviews by brushing up on your knowledge of UI/UX principles and trading environments. Be ready to discuss how you've optimised onboarding journeys in the past – real examples will impress!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Back-Office Digital Portal Business Analyst On-Boarding Journey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with digital client onboarding portals and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Back-Office Business Analyst role. Share specific examples of your work in UI/UX and collaboration with cross-functional teams, as this will resonate with us.
Showcase Your Documentation Skills: Since strong documentation skills are key for this role, make sure to include examples of BRDs, FRDs, or user stories you've created. This will demonstrate your ability to translate business requirements into actionable plans, which is crucial for us.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Talan
✨Know Your Onboarding Portals
Make sure you brush up on your knowledge of digital client onboarding portals. Understand the key features that make them user-friendly and efficient. Be ready to discuss how you've contributed to similar projects in the past.
✨Familiarise Yourself with UI/UX Principles
Since this role involves collaborating with UI/UX designers, it’s crucial to have a solid grasp of design principles. Dive into Figma and be prepared to talk about how good design impacts user experience and onboarding efficiency.
✨Understand the Financial Landscape
Get a good handle on pre-trade and post-trade processes, as well as KYC/AML regulations. Being able to speak confidently about these topics will show that you’re not just a techie but also understand the financial services environment.
✨Prepare for Cross-Functional Collaboration
This role requires working closely with various teams. Think of examples where you've successfully collaborated with Product, Technology, Compliance, or Operations. Highlight your communication skills and how you bridge gaps between different stakeholders.