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- Tasks: Act as a Technical Liaison, managing communications and resolving technical issues.
- Company: Join Talan, a B Corp focused on positive social and environmental impact since 2002.
- Benefits: Enjoy flexible working, private healthcare, generous leave, and wellness perks.
- Why this job: Be part of a mission-driven team tackling climate challenges and enhancing your career.
- Qualifications: 10+ years in governance roles and 5+ years in heat networks required.
- Other info: Experience rapid career progression in a supportive, diverse environment.
The predicted salary is between 43200 - 72000 £ per year.
Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment, and to enlighten and enable our clients’ transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplifying the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically.
Established in 2002 as Gemserv Limited, Talan provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy, and digital transformation. We are a B Corp, IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience, which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working, which we know our employees value.
Heat Networks are vital in making net zero a reality in the UK. They are a proven, cost-effective way of providing reliable, efficient, low-carbon heat at a fair price to consumers, while supporting local regeneration. Gemserv is working with the UK Government to deliver the Heat Network Transformation Programme, which includes the Heat Networks Investment Project (HNIP), the Green Heat Network Fund (GHNF) and the Heat Network Efficiency Scheme (HNES) to support the commercialisation and construction of heat networks, as well as improving the operational performance of existing infrastructure.
We are also helping to develop the Heat Network Technical Assurance Scheme (HNTAS), which will drive up standards across the industry and ensure that heat networks meet a minimum level of performance and reliability. Additionally, our team has worked with local authorities to help them understand the skills and knowledge required to build and maintain heat networks in their regions. Gemserv is the Shadow Service Provider to DESNZ in relation to the Heat Networks Technical Assurance Scheme (HNTAS). HNTAS is the set of technical standards being developed for heat networks to adhere to following the introduction of heat network regulations. The SSP’s role has been to develop those technical standards and to pilot their use in practice with real networks ahead of go-live.
We work with technical partners to deliver these specialist services, whilst Gemserv is developing and implementing the assessment and certification processes, governance, audit, oversight, and change management frameworks that will accompany the enduring implementation.
We’re looking for an experienced individual to act as the Technical Liaison between Gemserv and its technical specialist delivery partners in the delivery of services related to HNTAS.
Responsibilities- Act as an advisor between the Gemserv delivery team and technical delivery partners.
- Triage of technical issues in scheme design and delivery, and assessment of solutions proposed by technical partners.
- Development/curation of non-technical scheme rules, e.g., assessment approach.
- Managing any conflicts of interest (real or perceived) between the technical partners’ HNTAS role and their role in the wider market.
- Developing and delivering communications content concerning both technical and non-technical aspects of HNTAS.
- Participation in HNTAS governance processes and decision-making, including provision of advice to industry-led change committees.
- Second line helpdesk and delivery support – triages and reduces the volume of matters that require technical partner involvement.
- Minimum 10 years’ experience in governance / regulatory/ outsourced service delivery roles.
- Minimum 5 years’ experience in the heat networks sector, preferably in a technical role, but as a minimum, having a working understanding of technical matters relevant to the role.
- Experience of formal technical audit/assessment/certification, ideally within a UKAS-accredited environment.
- Strong communicator with excellent interpersonal skills, with the ability to adapt approach for technical and non-technical audiences.
- Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems.
WHAT WE OFFER:
- 25 days annual leave, plus bank holidays.
- Reward and recognition schemes.
- Flexible working.
- Private Bupa healthcare.
- Life Assurance (up to 4 times annual salary).
- Matched pension contributions.
- Season Ticket Loan.
- Cycle to work scheme.
- Buy and Sell annual leave.
- Reimbursement of eye test and up to £50 towards glasses or contacts.
- Corporate gym rates.
- Employee Assistance Programme.
- Summer and Christmas parties, along with monthly Social@77.
Senior Consultant employer: Talan Group
Contact Detail:
Talan Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant
✨Tip Number 1
Familiarise yourself with the Heat Networks Technical Assurance Scheme (HNTAS) and its significance in the industry. Understanding the technical standards and regulations will help you engage effectively with both Gemserv and its delivery partners.
✨Tip Number 2
Network with professionals in the heat networks sector, especially those involved in governance and regulatory roles. Attend industry events or webinars to build connections that could provide insights and potentially lead to referrals.
✨Tip Number 3
Showcase your experience in managing conflicts of interest and your ability to communicate complex technical information to non-technical audiences. This skill is crucial for the role and can set you apart from other candidates.
✨Tip Number 4
Research Gemserv's recent projects and initiatives related to heat networks. Being knowledgeable about their work will demonstrate your genuine interest in the company and the role during any discussions or interviews.
We think you need these skills to ace Senior Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and qualifications required for the Senior Consultant position at Talan. Tailor your application to highlight how your experience aligns with their needs, especially in governance and the heat networks sector.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience, particularly your 10 years in governance or regulatory roles and 5 years in the heat networks sector. Use bullet points to outline your achievements and responsibilities in previous positions, focusing on those that demonstrate your technical understanding and communication skills.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the mission of Talan. Discuss specific examples from your past work that illustrate your ability to act as a liaison between teams and manage technical issues. Make sure to convey your understanding of the importance of heat networks in achieving net zero.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for any spelling or grammatical errors, and ensure that your writing is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talan Group
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description and responsibilities of the Senior Consultant role. Familiarise yourself with the Heat Network Technical Assurance Scheme (HNTAS) and how it fits into the broader context of Gemserv's work.
✨Showcase Your Experience
With a minimum of 10 years’ experience required, be prepared to discuss your past roles in governance, regulatory, or outsourced service delivery. Highlight specific projects or achievements that demonstrate your expertise in the heat networks sector.
✨Communicate Effectively
As a strong communicator is essential for this role, practice explaining complex technical concepts in simple terms. Be ready to adapt your communication style for both technical and non-technical audiences during the interview.
✨Demonstrate Your Problem-Solving Skills
Expect to be asked about how you would handle conflicts of interest or technical issues in scheme design and delivery. Prepare examples from your previous experience where you successfully triaged problems and proposed effective solutions.
