At a Glance
- Tasks: Support and enhance electronic trading systems in a fast-paced environment.
- Company: Join Talan, a global leader in investment banking technology.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic team with global collaboration and excellent career advancement opportunities.
- Why this job: Be at the forefront of trading technology and make a real impact.
- Qualifications: Experience in application support and strong technical skills required.
The predicted salary is between 50000 - 70000 £ per year.
Talan is seeking an experienced Application Support Engineer to join a high-performing global team supporting the eTrading environment for a leading investment banking client. Operating within a Production & Application Support function, this role sits at the heart of front-office trading technology, ensuring the stability, performance, and continuous improvement of critical electronic trading platforms. You will work in a complex, low-latency environment supporting high-volume trading flows, interacting closely with trading desks, development teams, and infrastructure specialists across a global follow-the-sun support model.
Key Responsibilities
- Oversee day-to-day production support activities, including monitoring, incident management, and capacity planning.
- Act as a key point of contact for issue resolution, liaising with traders, developers, infrastructure teams, and external vendors.
- Take ownership of assigned applications and platforms, developing deep technical expertise.
- Support and enhance electronic trading systems, including pricing engines, algorithmic trading components, and STP workflows.
- Manage connectivity to external trading venues (e.g. exchanges, ECNs, market data providers).
- Contribute to system design improvements, focusing on resilience, scalability, and performance optimisation.
- Coordinate release and change management activities, ensuring robust deployment processes.
- Participate in a shift-based rota (7am–6pm coverage) and on-call support, including occasional weekend work.
- Collaborate with global teams across Europe, North America, and Asia within a follow-the-sun support model.
- Continuously improve documentation, monitoring, and operational processes.
Required Skills & Experience
- Strong experience in Application Support within electronic trading or capital markets environments.
- Solid expertise across Linux and Windows server environments.
- Experienced within Wintel Engineering.
- Good understanding of market connectivity, networking, and infrastructure (firewalls, multicast, latency considerations).
- Ability to analyse system performance across CPU, memory, network, and messaging layers.
- Proficiency in scripting and automation (e.g. Python, Shell, PowerShell, SQL).
- Experience with CI/CD and deployment tools (e.g. Jenkins, Ansible, Artifactory).
- Familiarity with application stacks involving Java, C++, or .NET.
- Strong stakeholder engagement skills with the ability to operate in a front-office facing role.
- Proven ability to manage incidents and deliver improvements in high-pressure environments.
- Experience with ION trading platforms or similar vendor systems.
- Knowledge of multicast messaging and low-latency trading architectures.
- Monitoring tools such as Geneos or Zabbix.
- Experience with Splunk or similar log analytics platforms.
Application Support Engineer employer: Talan Group
Talan is an exceptional employer, offering a dynamic work environment where Application Support Engineers can thrive in the fast-paced world of electronic trading. With a strong focus on employee growth and development, Talan provides opportunities to enhance technical skills while collaborating with global teams across Europe, North America, and Asia. The company's commitment to innovation and excellence ensures that employees are at the forefront of cutting-edge technology, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Talan Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Talan Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Talan Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Talan Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Talan Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Talan Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Talan Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
