At a Glance
- Tasks: Lead and develop a dynamic store team to drive sales and deliver top-notch customer service.
- Company: Join TALA, a rapidly growing women's athleisure brand with a strong digital presence and impressive profitability.
- Benefits: Enjoy a competitive salary, employee discounts, and a fun startup culture focused on growth.
- Why this job: Be part of a mission-driven company making an impact while working in a vibrant, collaborative environment.
- Qualifications: Previous retail management experience with a global fashion brand and a knack for community engagement required.
- Other info: This role is pivotal for our flagship store's success in central London.
The predicted salary is between 36000 - 60000 £ per year.
TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy. At just 5 years old, we’re trading on impressive numbers, including profitability. Off the back of our success, we’ve just closed a £5m fundraise round with world class institutional investors, garnering global media attention and are poised for our next stage of growth.
We are looking for a dynamic and commercially astute Retail Store Manager to lead our new central London flagship store. You will build and manage a store team from scratch, ensuring the store achieves targets, engages our community, best represents the brand and delivers results with commercial and operational excellence.
Reporting into the Commercial Director to start off with and sitting within our growing commercial team, this role will be pivotal to the success and growth of our organisation.
Tasks
Day to Day the role looks like:
- Leading, managing and developing a store selling team to provide the highest standards of in-store service and drive sales.
- Working alongside HQ teams (including Merchandising, Operations & Logistics, Finance and Marketing) on reporting, KPIs and targets, in-store experience and events.
- Feeding back to HQ on customer experience, customer feedback, commercial performance, and beyond to drive growth and optimum performance.
- Managing store operations.
- Hiring, onboarding, training, and managing store team performance.
- Working with Merchandising & Logistics teams on store stock management, props, visuals, and events.
- Executing visual merchandising in line with marketing briefs.
- Recruiting and retaining store talent.
Requirements
Who are we looking for:
- Previous retail store management experience with a global fashion brand.
- A proven record of meeting KPIs.
- A proven record of delivering excellent customer service and driving community engagement through events, social media, and more.
- A strong taste level for visual identity and understanding of how to translate it to store.
- Highly commercial mindset.
- Problem solver and operationally skilled.
- Happy in a startup business that is learning as we grow.
- Self-starter and motivator.
- Good communication skills, both written and verbal.
- Positive team leader.
Benefits
What we can offer:
- Competitive salary and compensation package.
- Experience in a fast growth VC backed consumer goods startup.
- Fun, start-up working culture.
- A sense of mission and contribution to the greater good.
- Employee discount and allowance on the best sustainable athleisure clothing in the UK.
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Store Manager employer: Tala
Contact Detail:
Tala Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with TALA's brand values and mission. Understanding what makes us unique will help you convey your passion for the brand during interviews and demonstrate how you can contribute to our community engagement efforts.
✨Tip Number 2
Showcase your previous retail management experience by preparing specific examples of how you've met KPIs and driven sales in past roles. Highlighting your achievements will set you apart as a candidate who can deliver results.
✨Tip Number 3
Be ready to discuss your approach to team leadership and development. We value positive team leaders, so think about how you've motivated teams in the past and how you plan to build and manage a store team from scratch.
✨Tip Number 4
Prepare to talk about your problem-solving skills and operational expertise. In a fast-paced startup environment like ours, being able to adapt and find solutions quickly is crucial, so have examples ready that demonstrate these abilities.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand TALA's brand values and mission. Familiarize yourself with their products and marketing strategies to demonstrate your alignment with their vision in your application.
Highlight Relevant Experience: Make sure to emphasize your previous retail store management experience, especially with global fashion brands. Provide specific examples of how you've met KPIs and delivered excellent customer service in your past roles.
Showcase Your Leadership Skills: As a Store Manager, you'll need to lead a team effectively. In your application, highlight your leadership style, any relevant training or onboarding experiences, and how you've motivated teams to achieve targets.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'commercially astute' and 'community engagement,' to make your application stand out.
How to prepare for a job interview at Tala
✨Show Your Retail Management Experience
Be prepared to discuss your previous retail store management roles, especially with global fashion brands. Highlight specific examples where you met KPIs and delivered excellent customer service.
✨Demonstrate Community Engagement Skills
Share your experiences in driving community engagement through events and social media. TALA values a strong connection with its community, so showcase how you've successfully built relationships in past roles.
✨Understand Visual Merchandising
Familiarize yourself with TALA's brand identity and be ready to discuss how you would execute visual merchandising in line with their marketing briefs. Show your taste level and understanding of translating brand identity into the store environment.
✨Exhibit a Commercial Mindset
Prepare to discuss how you approach problem-solving and operational challenges in a retail setting. TALA is looking for someone with a highly commercial mindset, so be ready to share examples of how you've driven sales and improved store performance.