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- Tasks: Lead and develop a dynamic store team to drive sales and deliver top-notch customer service.
- Company: Join TALA, a rapidly growing women's athleisure brand with a strong digital presence and impressive profitability.
- Benefits: Enjoy a competitive salary, employee discounts, and a fun startup culture in a VC-backed environment.
- Why this job: Be part of a mission-driven company making an impact while growing your career in retail management.
- Qualifications: Previous retail management experience with a global fashion brand and a proven track record in customer engagement.
- Other info: This role is pivotal for our flagship store's success and offers a chance to shape the team from scratch.
The predicted salary is between 36000 - 60000 £ per year.
TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy. At just 5 years old, we’re trading on impressive numbers, including profitability. Off the back of our success, we’ve just closed a £5m fundraise round with world class institutional investors, garnering global media attention and are poised for our next stage of growth.
We are looking for a dynamic and commercially astute Retail Store Manager to lead our new central London flagship store. You will build and manage a store team from scratch, ensuring the store achieves targets, engages our community, best represents the brand and delivers results with commercial and operational excellence.
Reporting into the Commercial Director to start off with and sitting within our growing commercial team, this role will be pivotal to the success and growth of our organisation.
Tasks
Day to Day the role looks like:
- Leading, managing and developing a store selling team to provide the highest standards of in-store service, and drive sales
- Working alongside HQ teams (including Merchandising, Operations & Logistics, Finance and Marketing) on reporting, KPIs and targets, in store experience and events
- Feeding back to HQ on customer experience, customer feedback, commercial performance, and beyond to drive growth and optimum performance
- Managing store operations
- Hiring, onboarding, training and reviewing and managing store team performance
- Working with Merchandising & Logistics teams on store stock management, props, visuals, events
- Executing visual merchandising in line with Marketing briefs
- Recruiting and retaining store talent
Requirements
Who are we looking for:
- Previous retail store management experience with a global fashion brand
- A proven record of meeting KPIs
- A proven record of delivering excellent customer service and great at driving community engagement through events, social media, and more
- A strong taste level for visual identity and understanding of how to translate to store
- Highly commercial mindset
- Problem solver and operationally skilled
- Happy in a startup business that is learning as we grow
- Self-starter and motivator
- Good communication skills written and verbal
- Positive team leader
Benefits
What we can offer:
- Competitive salary and compensation package
- Experience in a fast growth VC backed consumer goods startup
- Fun, start-up working culture
- A sense of mission, and contribution to the greater good
- Employee discount and allowance on the best sustainable athleisure clothing in the UK
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Store Manager employer: Tala (We are Tala Ltd)
Contact Detail:
Tala (We are Tala Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with TALA's brand values and mission. Understanding their commitment to sustainability and community engagement will help you align your leadership style with their goals, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in building and managing teams. Be ready to discuss specific examples of how you've successfully led a retail team, focusing on your ability to drive sales and enhance customer experiences.
✨Tip Number 3
Prepare to demonstrate your commercial acumen. Think about how you've met KPIs in previous roles and be ready to share strategies that have worked for you in driving store performance and community engagement.
✨Tip Number 4
Engage with TALA's social media and community events. This not only shows your enthusiasm for the brand but also gives you insights into their customer base, which can be valuable during interviews.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Dive deep into TALA's mission, values, and product offerings. Familiarize yourself with their unique selling points and how they engage with their community. This knowledge will help you tailor your application to reflect your alignment with their brand.
Highlight Relevant Experience: Emphasize your previous retail store management experience, especially with global fashion brands. Provide specific examples of how you've met KPIs and delivered excellent customer service in your past roles.
Showcase Your Leadership Skills: Discuss your experience in building and managing teams. Highlight your ability to motivate and develop team members, as well as your approach to hiring and onboarding new talent.
Demonstrate Commercial Acumen: Illustrate your understanding of commercial performance and operational excellence. Share examples of how you've driven sales and improved store operations in previous positions.
How to prepare for a job interview at Tala (We are Tala Ltd)
✨Show Your Retail Management Experience
Be prepared to discuss your previous retail store management experience in detail. Highlight specific examples where you successfully met KPIs and delivered excellent customer service, as these are crucial for the role.
✨Demonstrate Your Community Engagement Skills
Think of ways you've driven community engagement through events or social media in past roles. TALA values a strong connection with its community, so share your ideas on how you can enhance this aspect in the new flagship store.
✨Understand Visual Merchandising
Familiarize yourself with TALA's brand identity and be ready to discuss how you would execute visual merchandising that aligns with their marketing briefs. Show your strong taste level and understanding of translating brand visuals into the store environment.
✨Exhibit Problem-Solving Skills
Prepare to discuss challenges you've faced in retail management and how you solved them. TALA is looking for someone with a commercial mindset who can navigate the fast-paced startup environment, so showcasing your problem-solving abilities will be key.
