Seasonal Hybrid Customer Service Advisor

Seasonal Hybrid Customer Service Advisor

Seasonal On-site
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We Are Tala Limited is seeking a Customer Service Advisor on a fixed-term contract from November 2026 to January 2027. The role is 37.5 hours per week, hybrid between home and our London office, and reports to the Customer Service Manager.

You will handle live chat, email, social media and messaging channels with a customer-first approach during Black Friday and seasonal peaks. Responsibilities include order tracking, returns and exchanges, resolving delivery issues, providing product advice,

Seasonal Hybrid Customer Service Advisor employer: Tala (We are Tala Ltd)

TALA is an exceptional employer that champions a vibrant and inclusive work culture, where employees are empowered to embody the brand's values while delivering outstanding customer service. With a focus on personal growth, team collaboration, and a commitment to sustainability, TALA offers unique benefits such as a generous holiday allowance, employee discounts, and a clothing allowance, making it an attractive workplace for those passionate about fashion and wellness. Located in the bustling Bicester Village, this role not only provides a dynamic retail environment but also positions you at the forefront of a rapidly growing brand dedicated to making a positive impact.

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Contact Details:

Tala (We are Tala Ltd) Recruitment Team