Retail Sales Associate - Carnaby Street in London

Overview Retail Store Associate position for the central London flagship store in Carnaby Street. You will be a key member of Team TALA, ensuring a premium customer experience through positive customer interactions, product knowledge, inventory management and store upkeep. You are not just selling clothes; you are representing the brand\’s style, energy, and values.Responsibilities Customer Service & Sales: Embody and communicate the TALA brand philosophy, values, and culture to both internal and external customers. Greet and assist customers, provide a friendly and engaging shopping experience. Offer product recommendations and styling advice based on customer preferences. Handle customer inquiries, complaints, and returns professionally. Process sales transactions using the store\’s POS system.Merchandising & Store Presentation: Maintain a visually appealing store layout, ensuring products are well-displayed. Assist with stock replenishment and product organization on shelves and racks. Follow brand guidelines for store displays and promotions. Keep fitting rooms clean and organized.Stock Management & Operations: Assist in receiving, unpacking, and organizing new inventory. Conduct stock checks and monitor inventory levels. Report damaged or missing products to management. Follow loss prevention and security procedures to prevent theft.Housekeeping & Maintenance: Ensure the store remains clean and tidy at all times. Follow health and safety guidelines in the workplace.Team Collaboration & Training: Work as part of a team to meet sales targets and store goals. Participate in staff meetings and training sessions to stay updated on brand trends and policies.Requirements About you:Experience in a retail environment , preferably in fashion, activewear, or wellness—but above all, a genuine passion for these areas is a must.Exceptional communication and interpersonal skills , allowing you to connect effortlessly with customers and inspire your team.A natural problem-solver —proactive, quick to learn, and able to thrive both independently and as part of a dynamic team.Strong visual merchandising instincts , with a keen eye for detail to keep the store looking stylish and on-brand at all times.Excellent multitasking skills , balancing customer service, sales, and store operations seamlessly in a fast-paced environment.Fluent in English (reading, writing, and speaking) to ensure clear and engaging customer interactions. Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.Passionate about building customer relationships , from discussing upcoming collections to gathering customer insights that foster long-term loyalty.Benefits 28 days holiday a year inclusive of bank holidaysAutomatically enrolled in our company pension scheme with AvivaEmployee discount after probation periodClothing allowance spending giftTALA Uniform

#J-18808-Ljbffr