At a Glance
- Tasks: Manage logistics, oversee warehouse operations, and enhance customer journey.
- Company: Join TALA, a fast-growing women's athleisure brand with a mission-driven culture.
- Benefits: Enjoy a competitive salary, employee discounts, and a fun start-up vibe.
- Why this job: Be part of an exciting growth phase in a well-funded company making a social impact.
- Qualifications: 5+ years in logistics, strong communication skills, and a passion for retail.
- Other info: This is a full-time role based in SW London, perfect for ambitious individuals.
The predicted salary is between 36000 - 60000 £ per year.
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TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy. At just 5 years old, we’re trading on impressive numbers, including profitability. Off the back of our success, we’ve just closed a £5m fundraise round with world class institutional investors, garnering global media attention and are poised for our next stage of growth.
We’re looking for a Logistics Manager to join our growing team in London. This role reports into the Head of Finance, but you’ll be flexible and comfortable working autonomously. You will share line management responsibilities for a shared resource, who currently reports directly into the Customer Services Manager. We’re at a critical point in our journey, growing internationally and exploring new routes to market and this role will be pivotal in delivery of new projects planned over the next 3 years of our growth.
This is an exciting opportunity for someone who is looking for their next challenge in a well-funded, fast paced, and high growth start-up!
This is a full time role, based at our office in SW London.
Tasks
Day to day you will:
3rd Party Warehouse Management
- Liaison with 3PL warehouse and carriers to ensure order queries are dealt with in a timely manner
- Ownership of stock discrepancies, investigation between 3PL and Suppliers and resolution
- Planning and analysing the budget for fulfilment, storage and logistics costs
- Manage the 3PL through KPIs and SLAs
Supply Chain Management
- Accountability for forecasting of inbound and outbound quantities and forecast
- Liaison with freight forwarder and keeping the business updated with arrival dates for stock
- Partner and communicate with manufacturers, suppliers, and customers
Carrier Management
- Select carriers for transportation and negotiate rates and contracts with carriers
- Accountable for a smooth customer journey, escalation of lost parcels and complaints
- Seek to find improvements to customer journey (order through to delivery)
Wholesale Supply Chain
- Booking in orders for our wholesale partners with their nominated carriers
- Liaison with Finance to ensure invoices to wholesale partners are generated in a timely manner
Projects
- Supporting new initiatives for improved customer journey including packaging, returns and sustainable delivery methods
- Supporting international expansion through favourable shipping routes and alternative warehouses overseas
- Develop new strategies to streamline processes and reduce costs
Requirements
You should:
- Have a passion for retail and logistics
- 5+ years of experience working in logistics, warehouse, or transportation operations
- Firm grasp of supply chain, inventory, distribution and customer journey
- Strong team player and great communicator
- Exceptional organisational and analytical skills
- Working knowledge of logistics and inventory software
- Communicate proactively and productively in both oral and written exchanges
- Convince others to pursue actions via clear, informed, and actionable advice
- Be data driven and very comfortable with excel and analytics
Benefits
What we can offer:
- Competitive salary and package
- Fun, start-up working culture
- A sense of mission, and contribution to the greater good
- Employee discount and allowance on the best sustainable athleisure clothing in the UK
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Logistics Manager employer: Tala (We are Tala Ltd)
Contact Detail:
Tala (We are Tala Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Manager
✨Tip Number 1
Familiarize yourself with the latest trends in logistics and supply chain management, especially in the retail sector. This knowledge will help you demonstrate your passion for the industry during interviews.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who have experience in fast-paced start-ups. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved customer journeys or streamlined processes in your previous roles. Highlighting these experiences will showcase your problem-solving skills and fit for the position.
✨Tip Number 4
Stay updated on TALA's recent developments and their approach to sustainability in logistics. Showing that you understand their mission and values can set you apart from other candidates.
We think you need these skills to ace Logistics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, warehouse management, and supply chain operations. Use specific examples that demonstrate your skills in managing 3PL relationships and improving customer journeys.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and logistics. Mention your 5+ years of experience and how it aligns with TALA's mission and growth plans. Be sure to express your enthusiasm for working in a fast-paced start-up environment.
Showcase Analytical Skills: In your application, emphasize your analytical skills and experience with data-driven decision-making. Provide examples of how you've used analytics to improve logistics processes or reduce costs in previous roles.
Highlight Communication Abilities: Since the role requires strong communication skills, make sure to mention your ability to liaise effectively with various stakeholders, including suppliers, customers, and team members. Share instances where your communication led to successful outcomes.
How to prepare for a job interview at Tala (We are Tala Ltd)
✨Show Your Passion for Logistics
Make sure to express your enthusiasm for logistics and retail during the interview. Share specific examples of how your passion has driven your success in previous roles, especially in managing supply chains and improving customer journeys.
✨Demonstrate Analytical Skills
Prepare to discuss your experience with data analysis and how you've used analytics to make informed decisions in logistics. Be ready to provide examples of how you've utilized Excel or other software to forecast and manage inventory effectively.
✨Highlight Team Collaboration
Since this role involves working closely with various teams, emphasize your ability to collaborate and communicate effectively. Share instances where you successfully worked with cross-functional teams, such as finance or customer service, to achieve common goals.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, particularly regarding stock discrepancies or customer complaints. Think of specific challenges you've faced in logistics and how you resolved them, showcasing your proactive approach and ability to improve processes.