Lead Forward Deployed Engineer

Taktile is redefining how financial institutions use AI to make critical decisions, and we are growing fast. As a Lead Forward Deployed Engineer, you will be at the heart of that transformation, owning the technical journey from customer onboarding to production-grade AI deployments that deliver real business impact.

What You Will Do

• Lead complex AI-driven Taktile deployments in production.
• Own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges.
• Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders — all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
• Effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
• Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
• Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.
• Actively coach and mentor junior Forward Deployed Engineers, supporting their development and success.

About You

• You bring 6+ years of engineering or technical deployment experience that includes customer-facing work.
• You have a strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
• You write and review production-grade Python and SQL, and have a strong command of REST API design and integrations.
• You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
• You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
• You are collaborative, curious, and low-ego — you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
• You are open to a hybrid work model and can work from our Berlin or London office at least three days per week.

Ideal Qualifications (but Not Required)

• You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
• You have experience in building AI applications within financial services.
• You have experience in applying and optimizing statistical and machine learning models to solve business problems.
• You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).

What we offer

• Work with colleagues that lift you up, challenge you, celebrate you and help you grow.
• Experience a truly flat hierarchy and communicate directly with founding team members.
• Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
• Learn from experienced mentors and achieve tremendous personal and professional growth.
• Receive a top-of-market equity and cash compensation package.
• Get access to a self-development budget you can use to attend conferences, buy books or take classes.
• Use the equipment of your choice including meaningful home office set-up.

Our Stance

We are eager to meet talented and driven candidates regardless of whether they tick all the boxes. We are looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms.

About Us

Taktile helps financial institutions make smarter, safer decisions with the power of AI. Our software gives teams the tools to automate complex decisions — like who to onboard, how to underwrite, or when to flag suspicious activity — with full visibility and control. By combining AI with a rich ecosystem of financial data, Taktile enables companies to adapt their decision-making in real time as markets, customer behaviour, and risks evolve. Our mission is to build the world’s leading platform for automated decision-making in financial services — setting the standard for how AI is applied responsibly and effectively in this industry.