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- Tasks: Lead strategic initiatives and drive new business opportunities in a fast-paced environment.
- Company: Taktile is a leading software platform for automated decision-making in financial services.
- Benefits: Enjoy a collaborative culture, high-impact projects, and the chance to work with top-tier professionals.
- Other info: Join a diverse team backed by leading investors and renowned tech veterans.
- Why this job: Shape the future of a growing company while working on visible, high-stakes projects.
- Qualifications: 6–10+ years in strategic roles; experience in SaaS or platform businesses preferred.
The predicted salary is between 43200 - 72000 £ per year.
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Taktile is building the world\’s leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day.
- Taktile is based in New York, London and Berlin.
- Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services.
- Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all.
- Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, and Meta, startups, and the enterprise software sphere
- Our backers include Y Combinator, Index Ventures, Tiger Global, Balderton,and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
We’re backed by some of the world’s leading investors and show great traction with scale-ups and large enterprises across the financial services and insurance industry. We are looking to build on this success by growing our team, professionalizing our go-to-market, and acquiring more customers.
That’s where you come in.
As we scale, we\’re looking for a Director of Strategy & Operations to lead critical business initiatives—from new market entry to cross-functional operating models.
This is a high-impact role for someone who thrives in ambiguity, is deeply collaborative, and knows how to turn strategy into scalable execution.
What You’ll Do
- Lead and operationalize key strategic initiatives, including new market launches, product go-to-market experiments, and organizational growth levers.
- Identify, scope, and drive net-new business opportunities—from hypothesis to implementation.
- Own key business metrics, operating cadences, and cross-functional alignment processes that help us scale responsibly.
- Work directly with our CEO and partner with leadership across Product, Sales, Customer Success, and Operations to turn insight into action.
- Help shape our long-term operating model and act as a force multiplier across the leadership team.
Who You Are
- You bring 6–10+ years of experience in fast-paced, strategic roles (e.g. GM, BizOps, Strategy, Consulting, IB, VC-backed startup leadership).
- You’re a structured thinker who can frame complex problems and drive decisions across stakeholders.
- You move easily between big-picture strategy and operational detail.
- You’ve led cross-functional initiatives end-to-end, ideally in SaaS or platform businesses.
- You’re a clear, concise communicator with high ownership and strong collaborative instincts.
- Bonus: experience launching new markets, spinning up business lines, or working in regulated industries.
Why Taktile
- Join a fast-growing company with product-market fit and global ambition.
- Work on high-stakes, visible projects that shape the future of the business.
- Partner with a high-caliber, low-ego team that values trust, clarity, and execution.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Business Development and Sales
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Industries
Software Development
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Director, Strategy and Operations employer: Taktile
Contact Detail:
Taktile Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Strategy and Operations
✨Tip Number 1
Familiarise yourself with Taktile's product offerings and their impact on industries like finance and insurance. Understanding how their software platform helps in decision-making will allow you to speak knowledgeably about the company during interviews.
✨Tip Number 2
Network with current or former employees of Taktile on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations for the Director of Strategy and Operations role.
✨Tip Number 3
Prepare to discuss your experience in leading cross-functional initiatives, especially in SaaS or platform businesses. Be ready to share specific examples that demonstrate your ability to turn strategy into execution.
✨Tip Number 4
Research the latest trends in financial services and technology, particularly around fraud prevention and credit access. Being well-versed in these topics will help you articulate how you can contribute to Taktile's growth and success.
We think you need these skills to ace Director, Strategy and Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in strategic roles, particularly in fast-paced environments. Emphasise your achievements in leading cross-functional initiatives and any experience you have in SaaS or platform businesses.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Taktile's mission and how your background aligns with their needs. Mention specific examples of how you've successfully operationalised strategic initiatives in the past.
Highlight Key Metrics: In your application, include key business metrics you've owned or improved in previous roles. This will demonstrate your ability to drive results and align with Taktile's focus on scaling responsibly.
Showcase Collaborative Experience: Illustrate your collaborative instincts by providing examples of how you've worked with various teams (like Product, Sales, and Operations) to turn insights into actionable strategies. This is crucial for the role at Taktile.
How to prepare for a job interview at Taktile
✨Understand the Company and Its Mission
Before your interview, make sure you thoroughly research Taktile and its mission. Understand how their software platform operates and the impact it has on fraud prevention and credit access. This knowledge will help you align your answers with the company's goals.
✨Prepare for Strategic Questions
Given the role's focus on strategy and operations, be ready to discuss your experience in leading strategic initiatives. Prepare examples of how you've successfully launched new markets or driven cross-functional projects, highlighting your structured thinking and problem-solving skills.
✨Showcase Your Collaborative Skills
Collaboration is key in this role, so be prepared to discuss how you've worked with various teams in the past. Share specific instances where your collaborative approach led to successful outcomes, demonstrating your ability to partner effectively with leadership across different functions.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions that show your interest in the company's future and your potential role in it. Inquire about their long-term operating model or how they measure success in new market entries. This will demonstrate your strategic mindset and genuine interest in contributing to Taktile's growth.