At a Glance
- Tasks: Guide enterprise customers in implementing AI solutions and drive impactful business outcomes.
- Company: Join Taktile, a leader in AI-driven decision-making for financial institutions.
- Benefits: Competitive salary, equity options, self-development budget, and inspiring office spaces.
- Other info: Experience a flat hierarchy and collaborate with industry experts across global offices.
- Why this job: Make a real-world impact by transforming how businesses leverage AI.
- Qualifications: 4-6 years in tech consulting or customer-facing roles; strong communication and organisational skills.
The predicted salary is between 60000 - 80000 € per year.
Taktile is transforming how financial institutions leverage AI for critical decisions. As we scale our enterprise customer base, we are looking for an Applied AI Engagement Manager to serve as the strategic partner who ensures our customers successfully implement and unlock maximum value from AI-driven decision-making. In this post-sale role, you will be the primary point of contact guiding enterprise customers through complex implementations and driving sustained business impact.
As an Applied AI Engagement Manager at Taktile, you will work closely with our enterprise customers to implement complex solutions and ensure they unlock maximum value from our platform. This role is central to our mission of transforming customers' decisioning infrastructure to optimize and automate mission-critical business decisions.
You will collaborate across Taktile’s Solutions, Product, and Sales teams, as well as with external partners, to support customers throughout their entire lifecycle, driving strategic outcomes and sustained impact.
About You
- Curious & Creative – You love uncovering innovative ways to solve customer challenges and enjoy diving into the technical and business implications for both the customer and the Taktile platform.
- Clear Communicator – You have excellent communication and stakeholder management skills, and are effective across all levels of an organization.
- Entrepreneurial – You are hands-on, proactive, and excited to help shape both the product and the company. You go the extra mile to deliver exceptional solutions.
- Team Player – You enjoy working cross-functionally with teams across Marketing, Sales, Solutions, Support, Product, Engineering, and Customer Success.
- Experienced – You have 4-6 years of experience in tech consulting, tech implementation or customer-facing roles at high-growth startups or enterprises in B2B SaaS and demonstrated team leadership in various situations.
- Organized – You are comfortable managing multiple projects, timelines, and stakeholder expectations, even in ambiguous and fast-changing environments.
- Technically Fluent – You have a technical foundation and can clearly communicate technical challenges and solutions to both engineers and customers, especially in the context of applied AI.
- Mobile – Willingness to travel up to 40% of the time.
What You’ll Do
- You will act as the strategic partner and primary point of contact for enterprise customers post-sale and coordinate cross-functional teams (Product, Engineering, Solutions, Data) to deliver high-impact projects on time.
- You translate complex business problems into workflows and product configurations and become a subject-matter expert in the Taktile platform and the business value it can unlock for our customers.
- You will closely collaborate with Taktile’s Account Executive and Solution Engineers to build strong relationships with executive level stakeholders as well as Taktile’s core users within customer teams.
- Identify new opportunities for product expansion and adoption within customer accounts and continuously gather feedback and insights to inform product development and iterate on delivery playbooks with our product and engineering teams.
Ideal, But Not Required
- You have experience in implementing AI at scale in enterprise context.
- You have acquired domain expertise in the financial services industry (banking, insurance, lending, payments, etc.).
- You demonstrate strong analytical skills and have a hands-on mentality.
- You have knowledge of APIs and know the basics of Python and SQL.
Our Offer
- Work on hard, meaningful problems with real-world impact.
- Receive top-of-market equity and cash compensation.
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes.
- Join us onsite in our inspiring office spaces in the heart of Berlin, London or New York and travel to bi-yearly company-wide meetings around the world.
- Shape how enterprise SaaS is delivered at scale.
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Use the equipment of your choice including a meaningful home office set-up.
About Us
Taktile helps financial institutions make smarter, safer decisions with the power of AI. Our software gives teams the tools to automate complex decisions — like who to onboard, how to underwrite, or when to flag suspicious activity — with full visibility and control. By combining AI with a rich ecosystem of financial data, Taktile enables companies to adapt their decision-making in real time as markets, customer behaviour, and risks evolve.
Our mission is to build the world’s leading platform for automated decision-making in financial services — setting the standard for how AI is applied responsibly and effectively in this industry. We were founded by machine learning and data science experts with deep experience in financial services. Today, our team works across Berlin, London, and New York, bringing together engineers, entrepreneurs, and researchers from companies like Google, Amazon, and Meta, as well as fast-growing startups and enterprise leaders.
Backed by top investors including Y Combinator, Index Ventures, Balderton Capital, and Tiger Global, along with the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath - we are building a world-class organization across all functions and levels to power the next generation of AI-driven decision-making in financial services.
Applied AI Engagement Manager in Bournemouth employer: Taktile
Taktile is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of vibrant cities like Berlin, London, and New York. With a focus on employee growth, we provide access to self-development budgets and encourage team members to voice their ideas, ensuring everyone plays a pivotal role in shaping the future of AI in financial services. Join us to tackle meaningful challenges while enjoying competitive compensation and a truly flat hierarchy that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Applied AI Engagement Manager in Bournemouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their products and how they use AI in decision-making. This will help you tailor your answers and show that you’re genuinely interested in what they do.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and really keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Applied AI Engagement Manager in Bournemouth
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your curiosity shine through! Share examples of how you've tackled complex problems and the innovative solutions you've come up with. We love seeing candidates who are eager to dive into the technical and business aspects of AI.
Communicate Clearly:Make sure your application is clear and concise. Use straightforward language to explain your experience and how it relates to the role. Remember, we value excellent communication skills, so show us you can articulate your thoughts effectively!
Highlight Teamwork:We’re all about collaboration at Taktile, so don’t forget to mention your experiences working in cross-functional teams. Share specific instances where you’ve worked with different departments to achieve a common goal – it’ll help us see you as a team player!
Tailor Your Application:Take the time to tailor your application to the role. Highlight relevant experience in tech consulting or customer-facing roles, especially in B2B SaaS. We want to see how your background aligns with what we’re looking for, so make it personal!
How to prepare for a job interview at Taktile
✨Know Your AI Inside Out
As an Applied AI Engagement Manager, you'll need to demonstrate a solid understanding of AI concepts and their applications in financial services. Brush up on the latest trends in AI and be ready to discuss how they can solve customer challenges. Show them you’re not just familiar with the tech but can also translate it into business value.
✨Master the Art of Communication
Since this role involves liaising with various stakeholders, practice articulating complex ideas clearly and concisely. Prepare examples of how you've successfully communicated technical solutions to non-technical audiences in the past. This will showcase your ability to bridge the gap between tech and business.
✨Showcase Your Project Management Skills
You’ll be managing multiple projects simultaneously, so come prepared with examples of how you've successfully juggled timelines and stakeholder expectations. Highlight any tools or methodologies you use to stay organised, as this will demonstrate your ability to thrive in fast-paced environments.
✨Be a Team Player
Taktile values collaboration across teams, so be ready to discuss your experience working cross-functionally. Share stories that illustrate your ability to work with diverse teams, whether it's in marketing, sales, or engineering. This will show that you can contribute to a cohesive team dynamic.
