Applied AI Engagement Manager
Applied AI Engagement Manager

Applied AI Engagement Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Guide enterprise customers in implementing AI solutions and drive business impact.
  • Company: Join Taktile, a leader in AI for financial decision-making.
  • Benefits: Competitive salary, equity, self-development budget, and inspiring office spaces.
  • Why this job: Make a real-world impact while shaping the future of AI in finance.
  • Qualifications: Experience in AI implementation and strong analytical skills preferred.
  • Other info: Enjoy a flat hierarchy and direct interaction with founding team members.

The predicted salary is between 36000 - 60000 £ per year.

Taktile is transforming how financial institutions leverage AI for critical decisions. As we scale our enterprise customer base, we are looking for an Applied AI Engagement Manager to serve as the strategic partner who ensures our customers successfully implement and unlock maximum value from AI-driven decision-making. In this post-sale role, you will be the primary point of contact guiding enterprise customers through complex implementations and driving sustained business impact.

As an Applied AI Engagement Manager at Taktile, you will work closely with our enterprise customers to implement complex solutions and ensure they unlock maximum value from our platform. This role is central to our mission of transforming customers' decisioning infrastructure to optimize and automate mission-critical business decisions. You will collaborate across Taktile’s Solutions, Product, and Sales teams, as well as with external partners, to support customers throughout their entire lifecycle, driving strategic outcomes and sustained impact.

What You’ll Do

  • You will act as the strategic partner and primary point of contact for enterprise customers post-sale and coordinate cross-functional teams (Product, Engineering, Solutions, Data) to deliver high-impact projects on time.
  • You translate complex business problems into workflows and product configurations and become a subject-matter expert in the Taktile platform and the business value it can unlock for our customers.
  • You will closely collaborate with Taktile’s Account Executive and Solution Engineers to build strong relationships with executive level stakeholders as well as Taktile’s core users within customer teams.
  • Identify new opportunities for product expansion and adoption within customer accounts and continuously gather feedback and insights to inform product development and iterate on delivery playbooks with our product and engineering teams.

Ideal, But Not Required

  • You have experience in implementing AI at scale in an enterprise context.
  • You have acquired domain expertise in the financial services industry (banking, insurance, lending, payments, etc.).
  • You demonstrate strong analytical skills and have a hands-on mentality.
  • You have knowledge of APIs and know the basics of Python and SQL.

Our Offer

  • Work on hard, meaningful problems with real-world impact.
  • Receive top-of-market equity and cash compensation.
  • Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes.
  • Join us onsite in our inspiring office spaces in the heart of Berlin, London or New York and travel to bi-yearly company-wide meetings around the world.
  • Shape how enterprise SaaS is delivered at scale.
  • Experience a truly flat hierarchy.
  • Interact with and learn directly from founding team members.
  • Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
  • Use the equipment of your choice including a meaningful home office set-up.

About Us

Taktile helps financial institutions make smarter, safer decisions with the power of AI. Our software gives teams the tools to automate complex decisions — like who to onboard, how to underwrite, or when to flag suspicious activity — with full visibility and control. By combining AI with a rich ecosystem of financial data, Taktile enables companies to adapt their decision-making in real time as markets, customer behaviour, and risks evolve. Our mission is to build the world’s leading platform for automated decision-making in financial services — setting the standard for how AI is applied responsibly and effectively in this industry.

We were founded by machine learning and data science experts with deep experience in financial services. Today, our team works across Berlin, London, and New York, bringing together engineers, entrepreneurs, and researchers from companies like Google, Amazon, and Meta, as well as fast-growing startups and enterprise leaders. Backed by top investors including Y Combinator, Index Ventures, Balderton Capital, and Tiger Global, along with the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath - we’re building a world-class organization across all functions and levels to power the next generation of AI-driven decision-making in financial services.

Applied AI Engagement Manager employer: Taktile

Taktile is an exceptional employer, offering a dynamic work environment in the heart of Berlin, where innovation meets collaboration. As an Applied AI Engagement Manager, you'll engage with enterprise customers to drive impactful AI solutions while enjoying top-tier compensation, a self-development budget, and a flat hierarchy that encourages your voice and ideas. With opportunities for personal growth and direct interaction with industry experts, Taktile is committed to transforming the financial services landscape through meaningful work.
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Contact Detail:

Taktile Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Applied AI Engagement Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching Taktile and understanding their AI solutions. Show them you’re not just another candidate; you’re genuinely interested in how they transform decision-making in financial services.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills and experiences align with the role of Applied AI Engagement Manager. Highlight your problem-solving abilities and how you can drive value for their customers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Taktile team and making an impact.

We think you need these skills to ace Applied AI Engagement Manager

AI Implementation
Project Management
Stakeholder Engagement
Analytical Skills
Cross-Functional Collaboration
Workflow Translation
Product Configuration
Domain Expertise in Financial Services
APIs Knowledge
Python Basics
SQL Basics
Customer Relationship Management
Feedback Gathering
Strategic Thinking

Some tips for your application 🫡

Show Your Passion for AI: When writing your application, let your enthusiasm for AI and its impact on financial services shine through. We want to see how you can connect your experience with our mission of transforming decision-making using AI.

Tailor Your Experience: Make sure to highlight relevant experiences that align with the role of an Applied AI Engagement Manager. We’re looking for specific examples of how you've implemented AI solutions or worked with enterprise customers in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. Remember, we want to understand your value quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Taktile.

How to prepare for a job interview at Taktile

✨Know Your AI Inside Out

As an Applied AI Engagement Manager, you'll need to demonstrate a solid understanding of AI and its applications in financial services. Brush up on how AI can transform decision-making processes and be ready to discuss specific examples of successful implementations.

✨Master the Taktile Platform

Familiarise yourself with the Taktile platform and its features. Understand how it can unlock value for customers and be prepared to explain how you would guide clients through complex implementations using this tool.

✨Build Relationships with Stakeholders

Since you'll be working closely with executive-level stakeholders, practice your relationship-building skills. Think about how you can establish trust and communicate effectively with both technical and non-technical team members.

✨Prepare for Cross-Functional Collaboration

This role involves coordinating with various teams like Product, Engineering, and Solutions. Be ready to discuss your experience in cross-functional projects and how you can facilitate collaboration to drive strategic outcomes for customers.

Applied AI Engagement Manager
Taktile

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