Director, Strategy and Operations
Director, Strategy and Operations

Director, Strategy and Operations

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic initiatives and drive new business opportunities in a fast-paced environment.
  • Company: Taktile is a leading software platform for automated decision-making in financial services.
  • Benefits: Enjoy a collaborative culture, high-impact projects, and the chance to work with top-tier professionals.
  • Why this job: Shape the future of a growing company while tackling complex challenges and making a real impact.
  • Qualifications: 6–10+ years in strategic roles; experience in SaaS or platform businesses preferred.
  • Other info: Work directly with the CEO and leadership team in a dynamic, global setting.

The predicted salary is between 43200 - 72000 £ per year.

Taktile is building the world's leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day. Taktile is based in New York, London and Berlin. Taktile was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and Stanford and some of us have no degree at all. Our team has accumulated extensive work experience at leading tech companies such as Google, Amazon, and Meta, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, Tiger Global, Balderton, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath. We’re backed by some of the world’s leading investors and show great traction with scale-ups and large enterprises across the financial services and insurance industry. We are looking to build on this success by growing our team, professionalizing our go-to-market, and acquiring more customers. That’s where you come in.

As we scale, we’re looking for a Director of Strategy & Operations to lead critical business initiatives—from new market entry to cross-functional operating models. This is a high-impact role for someone who thrives in ambiguity, is deeply collaborative, and knows how to turn strategy into scalable execution.

What You’ll Do

  • Lead and operationalize key strategic initiatives, including new market launches, product go-to-market experiments, and organizational growth levers.
  • Identify, scope, and drive net-new business opportunities—from hypothesis to implementation.
  • Own key business metrics, operating cadences, and cross-functional alignment processes that help us scale responsibly.
  • Work directly with our CEO and partner with leadership across Product, Sales, Customer Success, and Operations to turn insight into action.
  • Help shape our long-term operating model and act as a force multiplier across the leadership team.

Who You Are

  • You bring 6–10+ years of experience in fast-paced, strategic roles (e.g. GM, BizOps, Strategy, Consulting, IB, VC-backed startup leadership).
  • You’re a structured thinker who can frame complex problems and drive decisions across stakeholders.
  • You move easily between big-picture strategy and operational detail.
  • You’ve led cross-functional initiatives end-to-end, ideally in SaaS or platform businesses.
  • You’re a clear, concise communicator with high ownership and strong collaborative instincts.
  • Bonus: experience launching new markets, spinning up business lines, or working in regulated industries.

Why Taktile

  • Join a fast-growing company with product-market fit and global ambition.
  • Work on high-stakes, visible projects that shape the future of the business.
  • Partner with a high-caliber, low-ego team that values trust, clarity, and execution.

Director, Strategy and Operations employer: Taktile GmbH

Taktile is an exceptional employer, offering a dynamic work environment in the heart of New York, London, and Berlin. With a focus on innovation and collaboration, employees have the opportunity to lead impactful projects that drive the company's growth while working alongside a diverse team of industry veterans. The company fosters professional development and values a culture of trust and clarity, making it an ideal place for those seeking meaningful and rewarding careers in the tech sector.
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Contact Detail:

Taktile GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Strategy and Operations

✨Tip Number 1

Familiarise yourself with Taktile's product and its applications in fraud detection and credit access. Understanding the nuances of their software platform will allow you to speak confidently about how your strategic initiatives can enhance their operations.

✨Tip Number 2

Network with current or former employees of Taktile, especially those in strategic roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.

✨Tip Number 3

Prepare to discuss specific examples from your past experience where you've successfully led cross-functional initiatives. Highlighting these instances will demonstrate your ability to drive collaboration and execution, key aspects of the role.

✨Tip Number 4

Stay updated on trends in the financial services and SaaS industries. Being knowledgeable about current challenges and opportunities will enable you to engage in meaningful discussions about Taktile's strategy and operations during the interview process.

We think you need these skills to ace Director, Strategy and Operations

Strategic Thinking
Operational Excellence
Cross-Functional Leadership
Market Analysis
Business Development
Project Management
Data-Driven Decision Making
Stakeholder Management
Effective Communication
Problem-Solving Skills
Agility in Ambiguous Environments
Collaboration and Teamwork
Experience in SaaS or Platform Businesses
Understanding of Regulatory Environments
Metrics Ownership

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Director of Strategy and Operations position at Taktile. Tailor your application to highlight relevant experiences that align with their needs.

Craft a Compelling CV: Your CV should clearly showcase your 6–10+ years of experience in strategic roles. Emphasise your achievements in leading cross-functional initiatives and any relevant experience in SaaS or platform businesses.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for Taktile's mission and how your background makes you a perfect fit for the role. Highlight specific examples of how you've turned strategy into execution in previous positions.

Showcase Your Communication Skills: Since clear communication is key for this role, ensure your application materials are well-structured and concise. Use bullet points for clarity and avoid jargon to make your points easily understandable.

How to prepare for a job interview at Taktile GmbH

✨Understand the Company and Its Mission

Before your interview, make sure you thoroughly research Taktile and its mission. Understand how their software platform operates and the impact it has on fraud prevention and credit access. This knowledge will help you align your answers with the company's goals.

✨Prepare for Strategic Thinking Questions

Given the role's focus on strategy and operations, be ready to discuss your experience in leading strategic initiatives. Prepare examples that showcase your ability to identify opportunities, drive decisions, and implement solutions in a fast-paced environment.

✨Demonstrate Cross-Functional Collaboration Skills

Highlight your experience working with various teams, such as Product, Sales, and Customer Success. Be prepared to discuss specific instances where you successfully led cross-functional initiatives and how you ensured alignment among stakeholders.

✨Showcase Your Problem-Solving Abilities

As a structured thinker, you should be able to frame complex problems clearly. During the interview, present your thought process when tackling challenges and how you approach decision-making, especially in ambiguous situations.

Director, Strategy and Operations
Taktile GmbH
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  • Director, Strategy and Operations

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-08-28

  • T

    Taktile GmbH

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