At a Glance
- Tasks: Help small manufacturers implement software and optimise their processes.
- Company: Join a Kiwi startup making waves in the UK manufacturing sector.
- Benefits: Flexible part-time hours, potential for full-time growth, and competitive pay.
- Other info: Dynamic startup environment with opportunities for rapid personal and professional growth.
- Why this job: Be a pioneer in a new market and make a real difference for small businesses.
- Qualifications: Curiosity, problem-solving skills, and a willingness to learn are key.
The predicted salary is between 39780 - 48620 £ per year.
Location: Glasgow preferred, remote UK considered
Basis: Part-time, 2 to 3 days per week, with potential to grow to full-time as the UK grows
Term: Initial 6-month term, likely to extend
Rate: £140 to £200 per day depending on experience
About Takticians: Takticians is a New Zealand-founded software company on a mission to help small manufacturers run better businesses. Our products, FactoryDoor, FactoryFloor and FactoryStore, give small manufacturers one simple platform to run the whole business, without the cost, complexity or consultant dependency of traditional ERP.
The role: Your job is to get our UK clients up and running on the software and make sure they get real value from it. You will learn how their business works, set the software up to match, migrate their data, train their team, and support them through the first few months until they're confident and self-sufficient.
What you'll do:
- Learn the Takticians products properly and become the person who knows how to configure them
- Work with new clients to map their manufacturing processes and set the software up to fit
- Handle data migration, configuration and workflow setup
- Run training sessions with client teams, from office staff to the shop floor
- Support clients through go-live and their first few months on the platform
- Grow into client-facing and new-business work over time, with training and support along the way
- Attend expos across the UK and potentially Europe, supporting the team on the stand
- Feed back what you learn and help shape how we do UK implementation as we scale
Who we're looking for: We care more about how you think than about a specific CV. What matters most:
- You're sharp, curious, and you pick things up fast
- You can get your head around how a business or a process works, and you enjoy that kind of problem
- You're comfortable with software and confident learning new systems
- You can explain something clearly to someone who isn't technical
- You're happy dealing with clients, or ready to grow into it with support
Helpful, but not essential:
- A degree in business, management, engineering, supply chain, computing or something similarly analytical
- A couple of years' experience in a role involving software, operations, analysis or manufacturing, though strong recent graduates are very welcome
- Any exposure to how physical products get made
- An interest in how small businesses actually run
- Open-mindedness to working in a start-up environment
What it's like to work here: This is a startup, and a small one, so it's worth being clear about what that means. It isn't a structured corporate job. You'll wear several hats and pick up things that wouldn't sit in a neat job description. The path isn't fully mapped, because we're carving it out as we go, and you'd be helping carve it.
The practical details: This is a part-time role of 2 to 3 days per week, and we're flexible on which days work best for you. The engagement runs for an initial six months and is very likely to extend, with real potential to grow into a larger and eventually full-time role as the UK business grows.
How to apply: Apply here or email your CV to emma@takticians.com, along with a few lines on why this appeals to you and a time you had to get to grips with something new and complicated, and how you worked it out.
Business Analyst (Software Implementation) employer: Takticians
Takticians is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its team members. With a focus on employee growth, we offer tailored development opportunities and the chance to make a significant impact in the manufacturing sector. Located in the UK, our field-based role provides flexibility and the unique advantage of working closely with SME manufacturers, ensuring a rewarding and meaningful career path.
