At a Glance
- Tasks: Support customers by responding to enquiries and processing orders in a fast-paced environment.
- Company: Join BiGDUG, a growing business with a supportive and collaborative team culture.
- Benefits: Enjoy competitive pay, bonuses, generous leave, and wellness support.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Gain valuable sales support experience while making a real impact on customer satisfaction.
- Qualifications: Strong IT skills and excellent communication abilities are essential.
The predicted salary is between 25000 - 28500 £ per year.
We are looking for a proactive and customer-focused
Sales Support Advisor to join our Sales Support Team on a fixed-term maternity cover contract.
This is an excellent opportunity for someone who enjoys building customer relationships, providing solutions, and supporting the sales process from enquiry through to order completion.
As a key member of the team, you will be the first point of contact for customer enquiries, helping customers find the right products for their needs while ensuring an exceptional customer experience.
Key Responsibilities
In this varied and fast-paced role, you will
- Respond to customer enquiries via telephone and email, maximising sales opportunities.
- Advise customers on suitable products and solutions for their requirements (full product training will be provided).
- Create and issue customer quotations and proactively follow up opportunities.
- Process customer orders accurately using the Kaiser + Kraft system.
- Maintain and update customer records, ensuring contact and address information remains accurate.
- Act as the first point of contact for customer complaints and product return requests.
- Work collaboratively as part of the Sales Support Team to achieve shared objectives.
- Attend team meetings and contribute ideas, feedback and best practice with colleagues.
- What Success Looks Like
Your performance will be measured through
- Customer communication activity, including inbound and outbound call volumes.
- Quotation generation and conversion rates.
- Accurate and timely order processing.
About You
Essential Skills and Experience
- Strong IT skills, including proficiency in Microsoft Outlook, Excel and Word.
- Excellent verbal and written communication skills.
- Outstanding interpersonal skills with the ability to build rapport with customers.
- Strong organisational skills and the ability to manage multiple priorities effectively.
- A customer-focused approach with a keen eye for detail.
Desirable
- Previous experience in a customer service, sales support or internal sales role.
- Self-motivated and able to work independently.
- Results-oriented, taking ownership and responsibility for delivering outcomes.
What We Offer
At Bi GDUG, we recognise that our people are key to our success and offer a competitive benefits package, including:
- Company Pension Scheme
- you contribute 4.5% and Bi GDUG contributes 4.5%.
- Company Bonus Scheme
- currently up to 10% of basic salary when UK targets are achieved.
- 23 Days Annual Leave
(pro rata) plus
- 1 additional day for your
'My Special Day' .
- Perkbox
- employee benefits and rewards platform.
- Employee Assistance Programme (EAP)
- confidential wellbeing, financial and emotional support.
- Private GP Service
- access to a GP by phone or video consultation.
- Life Assurance
- lump sum death in service benefit of 3x annual salary.
- Staff Discount Scheme
- available for employees, friends and family.
- Kingsholm Rugby Benefits
- opportunities to enjoy tickets to games and selected matches in the Bi GDUG box.
Why Join Us?
This is a fantastic opportunity to join a supportive, collaborative team within a successful and growing business.
You will receive full product training, gain valuable experience in sales support, and play an important role in delivering excellent customer service.
If you are highly organised, customer-focused and enjoy working in a fast-paced environment, we'd love to hear from you.
Apply today and become part of the Bi GDUG team.
Internal Sales Account Manager in Hemel Hempstead employer: TAKKT Group
TAKKT Group is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to thrive in their roles. With a strong focus on professional development and coaching, you will have ample opportunities for growth while making a significant impact across our dynamic brands. Located in a vibrant area, we offer a supportive environment that values accountability and exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Account Manager in Hemel Hempstead
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like TAKKT Group in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like TAKKT Group.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from TAKKT Group or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at TAKKT Group and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Internal Sales Account Manager in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at TAKKT Group and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at TAKKT Group!
How to prepare for a job interview at TAKKT Group
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at TAKKT Group. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. TAKKT Group will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit TAKKT Group. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
