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For Companies At a Glance
- Tasks: Troubleshoot and repair heavy equipment while providing top-notch customer service.
- Company: Join a global leader in compact construction equipment with a supportive culture.
- Benefits: Competitive pay, paid overtime, service vehicle, and professional development opportunities.
- Why this job: Make a real impact by solving technical challenges and supporting customers across the UK & Ireland.
- Qualifications: Experience in plant engineering, strong communication skills, and a full UK driving licence.
- Other info: Dynamic role with opportunities for travel and career growth.
The predicted salary is between 28800 - 43200 £ per year.
Location: Rochdale, Greater Manchester
Salary: Competitive Plus Benefits
Working Pattern: Full Time (Mon-Fri, 8am-5pm)
Contract Type: Permanent
Work with us
Are you an experienced plant or heavy equipment engineer looking for a challenging and rewarding role with a global leader in compact construction equipment? We have an excellent opportunity for a dedicated and technically skilled Mobile/Workshop Service Engineer. Based at our UK head office, you will join our established service team, supporting our dealer network and customers throughout the UK & Ireland. The Takeuchi Service Centre is equipped with the latest test equipment, to support our complete range of excavators, tracked loaders, hydraulic breakers and tracked carriers. Takeuchi have an employee focused approach. We are a ‘learning company’ and invest in the development of our Service Engineers to continually improve our product support. We will help, train, guide and inspire you to achieve your full potential. Currently, our Service training programs are held in Europe. A valid UK passport and flexibility to travel internationally is part of the role.
About the role
This is a dynamic role and whilst doing whatever you can to contribute to the success of the service department, your day-to-day responsibilities will include:
- Comply with Health & Safety, Company policy and Site-specific policies and procedures
- Utilise diagnostic tools and equipment to troubleshoot and fault find
- Carry out any repairs as necessary whilst adhering to correct procedures set out by Manufacturers
- PDI and prepare machines for direct sale – Modify, add additional equipment
- Visit customers sites within the UK & Ireland to follow up on service and warranty issues
- Support our dealer network, answering service calls and giving technical advice
- Ensure all service reports and documentation is filled out correctly
- Respond to customers with a focused customer satisfaction approach to resolve issues
About you
You must be pro-active, honest and reliable with a strong "Can Do" attitude, who can thrive on solving technical challenges and take pride in delivering exceptional service.
- A positive team player who can also demonstrate the ability to work on your own initiative
- A full UK driving licence with a good driving record
- A valid UK passport
- Customer service focussed; polite and have good communication skills
- Flexibility for occasional overnight stays (fully funded)
- Provide relevant qualifications such as NVQ, City&Guilds or similar
- Previous experience in a similar role
Desired Skills
- IT skills and competent using Word, Excel, PowerPoint
- Knowledge of diagnostic systems: E-IDSS, SA-Direct, Serdia, K-ISS
- Experienced with emission control systems: DPF, DEF, SCR
- Knowledge of both hydraulic and electrical schematics
- Certified courses such as manual handling, abrasive wheels etc
Benefits
- Competitive rates of pay
- Paid overtime
- Annual leave - rising with service (including Bank Holidays)
- Service Vehicle, Laptop and mobile phone
- Employee Assistance Programme
- Cycle to Work scheme
Service Engineer in England employer: Takeuchi UK
Contact Detail:
Takeuchi UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at StudySmarter and tailor your approach to show why you’d be a great fit for us!
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Service Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience with plant or heavy equipment, and don’t forget to mention any qualifications like NVQ or City & Guilds that match what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with our needs. Mention your 'Can Do' attitude and any specific experiences that demonstrate your problem-solving abilities.
Show Off Your Technical Skills: We love seeing technical skills in action! If you’ve got experience with diagnostic systems or emission control systems, make sure to include that in your application. It’ll show us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Takeuchi UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plant and heavy equipment. Familiarise yourself with diagnostic tools and the specific machinery mentioned in the job description, like excavators and tracked loaders. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you've handled customer service situations in the past. Think of examples where you resolved issues or provided exceptional service. This will highlight your customer-focused approach, which is key for this position.
✨Be Ready to Talk Safety
Health and safety compliance is crucial in this role. Brush up on relevant policies and procedures, and be ready to discuss how you’ve adhered to safety standards in previous jobs. Showing that you prioritise safety will demonstrate your reliability and professionalism.
✨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This shows your interest in the role and helps you determine if it's the right fit for you.
