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- Tasks: Join our team as a Service Engineer, troubleshooting and repairing heavy equipment across the UK & Ireland.
- Company: Global leader in compact construction equipment with a focus on employee development.
- Benefits: Competitive pay, paid overtime, service vehicle, and professional training opportunities.
- Why this job: Make a real impact while working with cutting-edge technology and a supportive team.
- Qualifications: Experience in plant or heavy equipment engineering and a customer-focused attitude.
- Other info: Dynamic role with opportunities for travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Rochdale, Greater Manchester
Salary: Competitive Plus Benefits
Working Pattern: Full Time (Mon-Fri, 8am-5pm)
Contract Type: Permanent
Work with us
Are you an experienced plant or heavy equipment engineer looking for a challenging and rewarding role with a global leader in compact construction equipment? We have an excellent opportunity for a dedicated and technically skilled Mobile/Workshop Service Engineer. Based at our UK head office, you will join our established service team, supporting our dealer network and customers throughout the UK & Ireland. The Takeuchi Service Centre is equipped with the latest test equipment, to support our complete range of excavators, tracked loaders, hydraulic breakers and tracked carriers. Takeuchi have an employee focused approach. We are a ‘learning company’ and invest in the development of our Service Engineers to continually improve our product support. We will help, train, guide and inspire you to achieve your full potential. Currently, our Service training programs are held in Europe. A valid UK passport and flexibility to travel internationally is part of the role.
About the role
This is a dynamic role and whilst doing whatever you can to contribute to the success of the service department, your day-to-day responsibilities will include:
- Comply with Health & Safety, Company policy and Site-specific policies and procedures
- Utilise diagnostic tools and equipment to troubleshoot and fault find
- Carry out any repairs as necessary whilst adhering to correct procedures set out by Manufacturers
- PDI and prepare machines for direct sale – Modify, add additional equipment
- Visit customers sites within the UK & Ireland to follow up on service and warranty issues
- Support our dealer network, answering service calls and giving technical advice
- Ensure all service reports and documentation is filled out correctly
- Respond to customers with a focused customer satisfaction approach to resolve issues
About you
You must be pro-active, honest and reliable with a strong "Can Do" attitude, who can thrive on solving technical challenges and take pride in delivering exceptional service.
- A positive team player who can also demonstrate the ability to work on your own initiative
- A full UK driving licence with a good driving record
- A valid UK passport
- Customer service focussed; polite and have good communication skills
- Flexibility for occasional overnight stays (fully funded)
- Provide relevant qualifications such as NVQ, City&Guilds or similar
- Previous experience in a similar role
Desired Skills
- IT skills and competent using Word, Excel, PowerPoint
- Knowledge of diagnostic systems: E-IDSS, SA-Direct, Serdia, K-ISS
- Experienced with emission control systems: DPF, DEF, SCR
- Knowledge of both hydraulic and electrical schematics
- Certified courses such as manual handling, abrasive wheels etc
Benefits
- Competitive rates of pay
- Paid overtime
- Annual leave - rising with service (including Bank Holidays)
- Service Vehicle, Laptop and mobile phone
- Employee Assistance Programme
- Cycle to Work scheme
Locations
Service Engineer in Cheshire, Warrington employer: Takeuchi UK
Contact Detail:
Takeuchi UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Cheshire, Warrington
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience or shadow a Service Engineer. This will not only boost your confidence but also give you real-world insights that you can chat about during interviews.
✨Tip Number 2
Network like a pro! Connect with professionals in the industry on LinkedIn or attend local engineering meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your technical knowledge and be ready to discuss how you've tackled challenges in the past. Use specific examples to show off your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Service Engineer in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience with plant or heavy equipment, and don’t forget to mention any qualifications like NVQ or City & Guilds that match what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your skills align with our needs. Mention specific experiences that demonstrate your problem-solving abilities and customer service focus.
Show Off Your Technical Skills: We love a candidate who knows their stuff! Be sure to include any technical skills you have, especially with diagnostic systems or emission control systems. This will show us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Takeuchi UK
✨Know Your Stuff
Before the interview, brush up on your technical knowledge related to plant and heavy equipment. Familiarise yourself with diagnostic tools and systems mentioned in the job description, like E-IDSS and DPF. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've handled service calls or resolved customer issues in the past. Highlight your communication skills and your 'Can Do' attitude to demonstrate that you can deliver exceptional service.
✨Be Ready to Discuss Flexibility
The job requires occasional travel and overnight stays, so be prepared to discuss your flexibility. Share any previous experiences where you had to adapt to changing schedules or travel requirements, showing that you're ready to go the extra mile for the team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s training programmes or the types of projects you might work on. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
