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- Tasks: Join our team as a Service Engineer, troubleshooting and repairing heavy equipment across the UK & Ireland.
- Company: Global leader in compact construction equipment with a focus on employee development.
- Benefits: Competitive pay, paid overtime, service vehicle, and professional training opportunities.
- Why this job: Make a real impact while working with cutting-edge technology and a supportive team.
- Qualifications: Experience in plant engineering, strong problem-solving skills, and a customer-focused attitude.
- Other info: Dynamic role with opportunities for travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Rochdale, Greater Manchester
Salary: Competitive Plus Benefits
Working Pattern: Full Time (Mon-Fri, 8am-5pm)
Contract Type: Permanent
Work with us
Are you an experienced plant or heavy equipment engineer looking for a challenging and rewarding role with a global leader in compact construction equipment? We have an excellent opportunity for a dedicated and technically skilled Mobile/Workshop Service Engineer. Based at our UK head office, you will join our established service team, supporting our dealer network and customers throughout the UK & Ireland. The Takeuchi Service Centre is equipped with the latest test equipment, to support our complete range of excavators, tracked loaders, hydraulic breakers and tracked carriers. Takeuchi have an employee focused approach. We are a ‘learning company’ and invest in the development of our Service Engineers to continually improve our product support. We will help, train, guide and inspire you to achieve your full potential. Currently, our Service training programs are held in Europe. A valid UK passport and flexibility to travel internationally is part of the role.
About the role
This is a dynamic role and whilst doing whatever you can to contribute to the success of the service department, your day-to-day responsibilities will include:
- Comply with Health & Safety, Company policy and Site-specific policies and procedures
- Utilise diagnostic tools and equipment to troubleshoot and fault find
- Carry out any repairs as necessary whilst adhering to correct procedures set out by Manufacturers
- PDI and prepare machines for direct sale – Modify, add additional equipment
- Visit customers sites within the UK & Ireland to follow up on service and warranty issues
- Support our dealer network, answering service calls and giving technical advice
- Ensure all service reports and documentation is filled out correctly
- Respond to customers with a focused customer satisfaction approach to resolve issues
About you
You must be pro-active, honest and reliable with a strong "Can Do" attitude, who can thrive on solving technical challenges and take pride in delivering exceptional service.
- A positive team player who can also demonstrate the ability to work on your own initiative
- A full UK driving licence with a good driving record
- A valid UK passport
- Customer service focussed; polite and have good communication skills
- Flexibility for occasional overnight stays (fully funded)
- Provide relevant qualifications such as NVQ, City&Guilds or similar
- Previous experience in a similar role
Desired Skills
- IT skills and competent using Word, Excel, PowerPoint
- Knowledge of diagnostic systems: E-IDSS, SA-Direct, Serdia, K-ISS
- Experienced with emission control systems: DPF, DEF, SCR
- Knowledge of both hydraulic and electrical schematics
- Certified courses such as manual handling, abrasive wheels etc
Benefits
- Competitive rates of pay
- Paid overtime
- Annual leave - rising with service (including Bank Holidays)
- Service Vehicle, Laptop and mobile phone
- Employee Assistance Programme
- Cycle to Work scheme
Service Engineer in Bolton employer: Takeuchi UK
Contact Detail:
Takeuchi UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Bolton
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience or volunteer in a related field. This will not only boost your skills but also show potential employers that you're genuinely passionate about the role.
✨Tip Number 2
Network like a pro! Reach out to current or former Service Engineers on LinkedIn or at industry events. They can provide insider tips and might even refer you to open positions. Remember, it’s all about who you know!
✨Tip Number 3
Prepare for those interviews! Research common questions for Service Engineer roles and practice your answers. Be ready to discuss your technical skills and how you've tackled challenges in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you’re serious about working with us at StudySmarter!
We think you need these skills to ace Service Engineer in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience with plant or heavy equipment, and don’t forget to mention any qualifications like NVQ or City & Guilds that you have. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've tackled technical challenges in the past and how your proactive attitude can contribute to our success. We love a good story!
Show Off Your Customer Service Skills: Since customer satisfaction is key in this role, make sure to highlight your communication skills and any experience you have in providing excellent service. We want to know how you’ve gone above and beyond to resolve issues for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Takeuchi UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to plant and heavy equipment. Familiarise yourself with diagnostic tools and systems mentioned in the job description, like E-IDSS and DPF. Being able to discuss these confidently will show that you're not just a candidate, but a potential asset to their team.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've handled service calls or resolved customer issues in the past. Highlight your 'Can Do' attitude and how it has helped you deliver exceptional service. This will demonstrate that you understand the importance of customer satisfaction.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask you how you'd troubleshoot a specific issue or handle a repair. Think through some common problems you’ve encountered in previous roles and how you solved them. This will help you showcase your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs they offer or how they support their engineers in their development. This shows that you’re genuinely interested in growing with the company and are keen to learn more about their employee-focused approach.
