Customer Retention Strategist

Customer Retention Strategist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
takepayments Ltd

At a Glance

  • Tasks: Engage with customers to prevent churn and enhance their experience.
  • Company: Join Global Payments, a leader in payments technology and software solutions.
  • Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
  • Other info: Fast-paced environment with a focus on teamwork and innovation.
  • Why this job: Make a real difference by helping customers stay connected and satisfied.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

Global Payments is seeking a Retention Executive to join our sales and operations team and help shape the future of global commerce.

You will proactively reach out to customers expressing intent to discontinue and present solutions to keep them engaged.

The role emphasizes empathy, CRM accuracy, and achieving retention targets in a fast-paced, global environment.

Join a world-class team driving payments technology and software solutions for millions of customers.

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Customer Retention Strategist employer: takepayments Ltd

Global Payments is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. Employees benefit from comprehensive training programs and career advancement opportunities, all while working in a fast-paced environment that values empathy and customer engagement. Located in a vibrant global hub, our team enjoys a unique blend of professional growth and meaningful impact in the world of payments technology.

takepayments Ltd

Contact Details:

takepayments Ltd Recruitment Team

We think you need these skills to ace Customer Retention Strategist

Customer Engagement
Empathy
CRM Accuracy
Retention Strategies
Sales Skills
Communication Skills
Problem-Solving Skills