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For Companies At a Glance
- Tasks: Support sales teams, manage customer queries, and drive team performance.
- Company: Global Payments, a leader in payment solutions with a vibrant culture.
- Benefits: Company incentives, fun events, and genuine growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the sales process.
- Qualifications: Strong communication skills and experience in customer service or sales.
- Other info: Enjoy a supportive environment with opportunities for learning and development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Responsibilities
- Be available for queries with diary, travel appointment queries, and re-arrange appointments that are not geographically possible within the given time slot.
- Be available for customer calls and emails with the aim of preventing appointment cancellations, or re-arranging where required.
- Act as the central contact point for customer contact via email and phone.
- Own liaising with team members to obtain all outstanding appointment results.
- Update the dialler and allocate all follow-up calls to the team once results have been obtained.
- Allocate and manage the lead allocator to ensure warm leads are allocated correctly and actioned by the team as quickly as possible.
- Build strong working relationships and trust with both office and field-based sales teams to work towards the common goal of overachieving on sales targets.
- Support other sales regions and coordinators during holiday periods.
Skills & Qualifications
- High level of verbal and written communication skills
- PC literacy with knowledge of MS Office applications
- Proven track record in a targeted environment
Previous Experience
- Minimum of 1-year experience in a customer service or sales environment
- Strong negotiation skills
- Outstanding punctuality and attendance record
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .
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Call Centre Sales Coordinator employer: takepayments Limited
Contact Detail:
takepayments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Call Centre Sales Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Global Payments and understand their services. Be ready to discuss how your skills can help support their sales teams. Confidence is key, so practice common interview questions with a friend.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Call Centre Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Call Centre Sales Coordinator role. Highlight your experience in customer service and sales, and don’t forget to mention any relevant skills like time management and communication. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've supported sales teams in the past and how you’ve handled customer queries. Let us know what makes you tick!
Show Off Your Skills: Don’t be shy about showcasing your skills! If you have experience with Microsoft Excel or any other relevant software, make sure to mention it. We love candidates who are proactive and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at takepayments Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Call Centre Sales Coordinator. Familiarise yourself with the key tasks like managing appointments and supporting the sales team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires high-level verbal and written communication skills, prepare to demonstrate these during your interview. Practice articulating your thoughts clearly and concisely. You might even want to share examples from your past experiences where effective communication made a difference.
✨Highlight Your Organisational Skills
Time management and organisation are crucial for this position. Be ready to discuss how you've successfully managed multiple tasks or projects in the past. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your ability to stay organised under pressure.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving and negotiation skills. Think about potential challenges you might encounter in the role and how you would handle them. This will not only prepare you for the questions but also demonstrate your proactive approach to potential issues.
