At a Glance
- Tasks: Lead a vibrant team, create unforgettable guest experiences, and ensure smooth operations.
- Company: Dynamic hospitality venue with a focus on inclusivity and team culture.
- Benefits: 50% off food and drinks, friends & family discounts, and a caring leadership team.
- Other info: Join a diverse team that values growth, creativity, and high standards.
- Why this job: Be the heartbeat of the venue and inspire others while growing your career.
- Qualifications: Experience in fast-paced hospitality, strong communication skills, and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
Being an Assistant General Manager means being the heartbeat of the venue, leading with passion, precision and purpose. You’ll be the driving force behind unforgettable guest experiences, a thriving team culture and seamless operations that keep the energy high and the standards even higher. You’ll work shoulder‑to‑shoulder with the General Manager across both RAMONA & The Firehouse, stepping up to lead the business when needed and inspiring your team to deliver world‑class hospitality every single day. If you’re a natural leader with a sharp eye for detail, a love for people and a hunger to grow, then this role is for you.
What You’ll Do
- Lead with Impact: Be the face of the venue, setting the tone and leading from the front. Guide your team with confidence, clarity and care.
- Create Culture: Build a safe, inclusive and high‑energy environment where feedback flows, passion thrives and everyone feels part of something bigger.
- Drive Standards: From vibe to visuals, be relentless about quality, ensuring every shift runs smoothly and every guest leaves smiling.
- Coach & Develop: Mentor junior managers, support team growth and champion continuous improvement through training, feedback and development plans.
- Own the Numbers: Support financial performance through smart rota planning, stock control and cost management, keeping the business sharp and profitable.
- Be the Connector: Collaborate across departments, communicate openly and keep everyone aligned on goals, standards and upcoming events.
What We’re Looking For
- Led teams in fast‑paced hospitality environments and can keep cool under pressure.
- Passionate about people, guests and team alike and loves creating standout experiences.
- Natural communicator who brings energy, clarity and positivity to every interaction.
- Detail‑obsessed, standards‑driven and always looking for ways to raise the bar.
- Flexible, hands‑on and ready to jump in wherever needed to keep things flowing.
- Hungry to grow, eager to learn and excited to help others do the same.
What We Can Offer
- Employee Discount: 50% off food and drinks at RAMONA, FIREHOUSE and DIECAST. 25% off food and drinks at all DETROIT SLIMS locations.
- Friends & Family Discount: Your friends and family can enjoy 15% off their bill when they dine with us.
- Leadership Team That Truly Cares: We’re proud to have a leadership team that genuinely cares about your growth and well‑being. We’re committed to creating an environment where everyone feels supported and valued.
- The Festive Ball: The biggest Christmas celebration of the year, with everyone dressed to the nines, an unforgettable awards ceremony and plenty of holiday cheer.
- Inclusive & Diverse Workplace: We are committed to having an inclusive and diverse workplace. We strongly encourage people from all backgrounds, identities and experiences to apply for roles with us, even if you don’t feel you tick all the boxes.
Assistant General Manager in Manchester employer: Takemetoramona
As an Assistant General Manager at RAMONA & The Firehouse, you will thrive in a vibrant and inclusive work culture that prioritises employee growth and well-being. With a leadership team that genuinely cares about your development, you'll enjoy unique benefits such as generous discounts and the opportunity to participate in exciting events like The Festive Ball. Join us to lead a passionate team, create unforgettable guest experiences, and elevate your career in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Takemetoramona. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Takemetoramona
Don't be shy about reaching out to Takemetoramona directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Takemetoramona and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Takemetoramona
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
