CRM & CXF Change Lead β€” UK & Ireland

CRM & CXF Change Lead β€” UK & Ireland

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Takeda

At a Glance

  • Tasks: Lead the transition to the Customer Experience of the Future and ensure a smooth CRM environment.
  • Company: Join Takeda, a global leader in healthcare innovation.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Be part of a supportive team focused on compliance and data governance.
  • Why this job: Make a real impact on customer experience and drive change in a dynamic environment.
  • Qualifications: Experience in CRM systems and strong collaboration skills required.

The predicted salary is between 60000 - 80000 Β£ per year.

Takeda seeks a CRM & CXF Enablement Lead for the UK & Ireland to drive the end-to-end transition to the Customer Experience of the Future (CXF).

You will enable adoption of new capabilities and ensure a compliant, well-supported CRM environment across Medical and Commercial teams.

Collaborating with Commercial, Medical, Marketing, MCE, and global DD&T, you will lead migrations, manage configurations, and monitor platform health while advancing data governance and privacy standards.

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CRM & CXF Change Lead β€” UK & Ireland employer: Takeda

At Takeda, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Data Products Lead in the UK & Ireland, you will have access to extensive employee growth opportunities, including professional development and training, all while contributing to meaningful projects that impact healthcare. Our commitment to diversity and inclusion, along with our focus on employee well-being, makes Takeda a rewarding place to build your career.

Takeda

Contact Details:

Takeda Recruitment Team

We think you need these skills to ace CRM & CXF Change Lead β€” UK & Ireland

CRM Management
Customer Experience Strategy
Data Governance
Privacy Standards Compliance
Collaboration Skills
Project Management
Configuration Management