At a Glance
- Tasks: Lead omnichannel customer engagement and optimise content value across the UK & Ireland.
- Company: Join Takeda Pharmaceuticals, a leader in innovative healthcare solutions.
- Benefits: Attractive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and compliance.
- Why this job: Make a real impact on customer experience with cutting-edge digital strategies.
- Qualifications: Experience in digital customer engagement and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Takeda Pharmaceuticals International Gmb H is seeking a Digital CX Lead for UK & Ireland.
The role drives adoption of omnichannel engagement, Content Factory services, and AI-enabled capabilities to optimize customer engagement and content value realized across the UK & Ireland.
You will partner with Commercial, Medical, and DD&T, providing local insights to global teams and ensuring compliant, data-driven outcomes.
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Contact Details:
Takeda Pharmaceuticals International GmbH Recruitment Team
We think you need these skills to ace Omnichannel CX & Content Lead (UK & IE) in City of Westminster
Omnichannel Engagement
Content Strategy
AI-Enabled Capabilities
Customer Engagement
Data-Driven Decision Making
Collaboration with Commercial Teams
Collaboration with Medical Teams
