Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create engaging UX copy that enhances user experience across our platform.
- Company: Join Just Eat Takeaway.com, a leading global online delivery service.
- Benefits: Enjoy a fun, fast-paced culture with growth opportunities and a focus on inclusivity.
- Why this job: Make your words matter by connecting millions of customers with their favourite meals.
- Qualifications: 3+ years of writing experience and strong collaboration skills required.
- Other info: Be part of a dynamic team that values creativity and diversity.
The predicted salary is between 36000 - 60000 £ per year.
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We are a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. Just Eat Takeaway is seeking an experienced writer to join its small, yet high-performing UX (user experience) writing team. You will be tasked with providing the finest hand-crafted artisanal interface copy for our customer, partner, and courier products. The role involves working across all areas of our products, from onboarding to post-order customer care. You will collaborate with a wide range of stakeholders, including designers, product managers, call centre managers, and software developers. If you are excited about getting your words in front of millions of customers, partners, and hard-working couriers, this opportunity is for you.
Responsibilities
- Help create the best possible user experience for people using our products.
- Take ownership of a key UX writing resource, such as the style guide or termbank, ensuring it is regularly updated and fit for purpose.
- Get to grips with our tone of voice and act as an ambassador for it.
- Build a network of contacts across the business and be an advocate for good UX copy.
- Contribute to the team’s ways of working and help shape its future.
- Be determined - you will be providing artisanal interface copy for customer, partner, and courier products.
- Own your results - work across all areas of our products, from onboarding to post-order customer care.
- Raise the bar by collaborating with a wide range of stakeholders, including designers and software developers.
- You know the difference between marketing terms and policy language; ensure accuracy in copy and terminology.
Qualifications
- You know the difference between 'license' and 'licence' and which one’s which.
- The incorrect use of apostrophes gets you hot under the collar.
- You enjoy having a conversation with people through the written word.
- Managing multiple stakeholders, projects, and deadlines at once doesn’t faze you.
- You’re as comfortable writing to a character count as you are a word count.
- You view AI as a tool to enhance human creativity, not replace it.
- You’ve got at least three years’ relevant experience under your belt.
- You have a passion for writing and helping people with a few well-chosen words.
- Strong collaboration and relationship-building skills across the business.
Our culture and values
At JET, this is how we play. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It’s a competition for something incredibly valuable - our customers’ choice. Every time a customer decides where to order, they’re picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are or what you look like; who you love or where you’re from; religious beliefs or takeaway preferences; you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful and complex selves to work every day.
Additional information
What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people’s stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
UX Writer in City of London employer: Takeaway
Contact Detail:
Takeaway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Writer in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees at Just Eat Takeaway.com on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX writing work. Make sure it’s easy to navigate and showcases how your words enhance user experience—this is your chance to shine!
✨Tip Number 3
Prepare for the interview by understanding their tone of voice. Familiarise yourself with Just Eat Takeaway's style and think about how you can embody it in your responses. This will show you’re a perfect fit for the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Just Eat Takeaway family.
We think you need these skills to ace UX Writer in City of London
Some tips for your application 🫡
Show Off Your Writing Skills: This is your chance to shine! Make sure your application showcases your best writing. Use clear, engaging language that reflects your understanding of UX writing and the tone we love at Just Eat Takeaway.
Tailor Your Application: Don’t just send a generic application. Tailor your CV and cover letter to highlight your relevant experience and how it aligns with our mission. We want to see how you can contribute to creating an amazing user experience!
Be Authentic: Let your personality come through in your application. We value authenticity and want to know who you are beyond your skills. Share your passion for writing and how it connects to our vision of empowering everyday convenience.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Takeaway
✨Know Your UX Writing Inside Out
Before the interview, brush up on your understanding of UX writing principles. Familiarise yourself with Just Eat Takeaway's tone of voice and think about how you can embody it in your responses. Be ready to discuss examples of your previous work that demonstrate your ability to create user-friendly copy.
✨Showcase Your Collaboration Skills
Since this role involves working with various stakeholders, prepare to share specific examples of how you've successfully collaborated with designers, product managers, or developers in the past. Highlight your relationship-building skills and how they contributed to a successful project outcome.
✨Be Ready for Practical Tests
You might be asked to complete a writing task during the interview. Practice writing concise, engaging copy that aligns with the company's style guide. This will not only showcase your writing skills but also demonstrate your ability to adapt to their specific needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the tools they use, and how they measure success in UX writing. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.
