Senior Device Management Engineer in City of London

Just Eat Takeaway.com is looking for a Senior Device Management Engineer. The Senior Engineer is responsible for owning and delivering a roadmap of improvements, as well as maintaining a razor sharp focus on the end user experience and aligning our core device roadmap strategy at JET. JET is an AI first company, and Workplace Technology is central to making that real for our colleagues.

As a Senior Device Management Engineer, you will use your own skills to ensure JET remains up to date with current and emerging technologies, and you will bring an AI first mindset to how we build, manage and support devices, using AI and agentic tooling wherever it can make our colleagues' experience faster, simpler and more secure. You will help move us towards a device estate that is identity led, declaratively managed and defined in code, where changes are peer reviewed, version controlled and automated rather than clicked through a console.

Working with the Workplace Technology team, you'll lead the delivery of the technical roadmap for the coming months and years, and act as a mentor and point of technical escalation for the wider team. The role requires a highly organised, well-rounded and upbeat person who can hit the ground running and build collaborative relationships to support the dynamic environment we operate in where speed to market is a critical component of success.

Key Responsibilities

At Just Eat Takeaway.com, the Senior Engineer is responsible for ensuring that all of the technical roadmap objectives are planned and delivered. Whilst the Senior Engineer need not be expert in all disciplines, they should have sufficient working knowledge to be able to support and challenge peers.

• Leading the delivery of the Workplace Technology roadmap and our holistic device strategy, working closely with Engineers, Team Leads and Technology Managers within Workplace Technology and across Enterprise IT to support each other on processes and delivery of objectives.
• Driving our move to device management as code, defining configuration, policy and application deployment in version-controlled repositories and releasing changes through peer review and automated pipelines.
• Leading the design and rollout of identity led device access, including Platform SSO, passwordless sign-in and device trust with Okta, Entra ID and our MDM platforms.
• Owning zero-touch provisioning across macOS, Windows and ChromeOS, and leading our migration to declarative management on Apple platforms, keeping our estate ready for each new OS release.
• Leading hardware profiling and build testing in line with corporate policies, and managing relationships with external suppliers and hardware manufacturers.
• Championing our AI first approach within Workplace Technology, identifying and delivering opportunities to apply AI and agentic tooling to device provisioning, support, patching, compliance and reporting, and coaching the team in using AI tools in their day to day engineering.
• Leading the integration and introduction of new technologies into the business, following internal processes and ensuring we lead the way in our technology solutions.
• Proactively identifying weaknesses within process and policies, and driving improvements where needed, using fleet telemetry and automation to find and fix issues before users notice them.
• Owning device compliance, security policies, and configurations.
• Mentoring peers, and being a technical point of escalation.

Your Profile & Experience

Experience leading and maintaining core identity systems, including Okta and Azure AD (Entra ID), and deploying Platform SSO, passwordless authentication and device trust (e.g. Okta Device Access, FastPass or equivalent).

Expert knowledge of Windows, macOS and ChromeOS and their upgrade paths, and experience owning software, OS and patch deployments, including Apple declarative software update management and Windows update rings.

Knowledge of industry leading technologies including Jamf (300 or higher desired), Microsoft Intune, and Google Device Management and Chrome Enterprise, with an understanding of Apple declarative device management and zero-touch enrolment for Apple and Windows devices.

Experience with DevOps and GitOps methodologies and a proven track record of delivering projects as code, using Infrastructure as Code tools such as Terraform, Git-based workflows and platform APIs (Jamf, Microsoft Graph).

Knowledge of scripting languages including PowerShell, Bash, Python and Terraform.

Understanding of core infrastructure components such as PKI and certificate-based authentication (e.g. SCEP).

An AI first mindset, with hands-on experience of using AI and Agentic AI (for example AI coding assistants, MCP-connected tooling and automated workflows) to improve End User Experience, accelerate engineering work and automate device operations, and the judgement to apply it safely within security and compliance guardrails.

Experience leading technical projects and deployments, using fleet telemetry and reporting to measure device health, compliance and user experience, and managing relationships with external suppliers and hardware manufacturers.

Experience mentoring and coaching colleagues, and the ability to foster good working relationships between teams in a complex organisational environment.

Ability to react to real world security scenarios, i.e. bugs/malware and develop fixes in real-time, and a strong track record of personal development of yourself. Although certification is not required, JAMF 400, Microsoft, Okta, HashiCorp Terraform & CompTIA Certifications.

At JET, This Is On The Menu. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.