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For Companies At a Glance
- Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
- Company: Sofology is a vibrant company focused on creating the ultimate sofa experience for customers.
- Benefits: Enjoy a great salary, team bonuses, discounts, and health support.
- Why this job: Join a fun team that values individuality and creativity in a supportive environment.
- Qualifications: No extensive sales experience needed, just a passion for customer service and design.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
Sofology benefits:
- Great basic salary with generous, uncapped team bonus.
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family.
- Access to discounts at hundreds of high street retailers.
- Mental, physical and financial support (EAP).
- Enhanced maternity & adoption pay.
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend.
- A contributory health scheme, flu vaccines, access to a Doctor and private health check.
- Income protection, bereavement and life assurance.
- Holiday buy back scheme (5 days).
- Sharesave, volunteer days and a cycle to work scheme.
A day in the life of...
- Partnering with our customers to help them find their dream sofa.
- Showcasing our fantastic products in true Sofology style.
- Always be offering that Very Important Customer experience.
- Understanding the world of design and style so you can help our customers make the right sofa choice for them.
- Completing finance applications to check we’re offering the customer the right payment products.
- Using your passion for interior design to ensure store standards are striking.
- Utilising your continued knowledge of products to support your other team members and always sharing best practice.
- Honing in on your listening skills which allows you to have really relevant conversations with your customer.
- Helping your customer to really visualise what their new sofa will look like in their home through creative interactions.
- Recognising a customer’s needs and recommending the right additional products.
- Sharing your in-depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice.
In an ideal world...
You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.
A little about Sofology:
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
So, if you want to join us on the sofa, save your seat by applying now!
Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives.
Sales Assistant employer: Take Up The Cross
Contact Detail:
Take Up The Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Sofology's product range and the latest trends in interior design. This knowledge will not only help you engage with customers but also demonstrate your genuine interest in helping them find their perfect sofa.
✨Tip Number 2
Practice your listening skills by engaging in conversations with friends or family about their preferences in home decor. This will prepare you to understand customer needs better and provide tailored recommendations during your interactions at Sofology.
✨Tip Number 3
Showcase your passion for customer service by volunteering or participating in community events. This experience can highlight your ability to create a welcoming atmosphere, which aligns perfectly with Sofology's commitment to delivering a red carpet experience.
✨Tip Number 4
Network with current or former Sofology employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, helping you tailor your approach when applying for the Sales Assistant position.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Sales Assistant role at Sofology. Familiarise yourself with their values and what it means to provide a 'Very Important Customer' experience.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Emphasise your passion for customer service, interior design, and teamwork, as these are key attributes Sofology is looking for.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Share specific examples of how you've delivered excellent customer service in the past and how you can contribute to the Sofology team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Take Up The Cross
✨Show Your Passion for Design
Make sure to express your genuine interest in interior design and style during the interview. Sofology values candidates who can connect with customers on a personal level, so share any relevant experiences or insights that demonstrate your passion.
✨Emphasise Teamwork
Since Sofology offers a team bonus rather than individual commissions, highlight your ability to work collaboratively. Share examples of how you've successfully worked in teams in the past and how you believe teamwork enhances customer experience.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Be ready to discuss how you would help a customer find their dream sofa, showcasing your problem-solving skills and customer service approach.
✨Understand Sofology's Values
Familiarise yourself with Sofology's core values: 'Roll Out The Red Carpet', 'A Seat for Everyone', and 'Bold By Design'. Be prepared to discuss how you embody these values and how they align with your own work ethic and approach to customer service.
