Sales Assistant - 30 Hours

Sales Assistant - 30 Hours

Carlisle Part-Time No home office possible
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At a Glance

  • Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
  • Company: Sofology is a vibrant company focused on creating the perfect sofa experience for every customer.
  • Benefits: Enjoy a great salary, team bonuses, discounts, and health support.
  • Why this job: Join a fun team that values diversity and creativity in a supportive environment.
  • Qualifications: No extensive sales experience needed, just a passion for style and customer service.
  • Other info: Flexible hours, additional days off, and opportunities for personal growth.

Sofology is way more than just a sofa The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that\’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa.

So whether its about style, comfort, or everything in between, with your brilliant sofa knowledge youll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.

Sofology Benefits

  • Great basic salary with generous, uncapped team bonus. Were different here at Sofology, we dont pay on individual commission we offer a very generous team bonus
  • Plenty of opportunities to learn & grow.
  • 30% discount across the Group, plus 15% for your friends and family
  • Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!)
  • Mental, physical and financial support (EAP)
  • Enhanced maternity & adoption pay
  • Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
  • Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend
  • A contributory health scheme, flu vaccines, access to a Doctor and private health check
  • Income protection, bereavement and life assurance – you can count on us to be there when it matters
  • Holiday buy back scheme (5 days)
  • Okay, so the list just goes on, but heres a few more. Sharesave, volunteer days and a cycle to work scheme!

A day in the life of…

A Retail Sales Consultant, Youll Spend Your Time Doing So Much More Than Sitting! Here Are Just a Few Of The Things Youll Be Getting Up To

  • Partnering with our customers to help them find their dream sofa
  • Showcasing our fantastic products in true Sofology style
  • Always be offering that Very Important Customer experience – no ifs, no buts
  • Understanding the world of design and style so you can help our customers make the right sofa choice for them
  • Completing finance applications to check were offering the customer the right payment products
  • Using your passion for interior design to ensure store standards are striking
  • Utilising your continued knowledge of products to support your other team members and always sharing best practice
  • Honing in on your listening skills which allows you to have really relevant conversations with your customer
  • Helping your customer to really visualise what their new sofa will look like in their home through creative interactions
  • Recognising a customers needs and recommending the right additional products
  • Sharing your in depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice

In an ideal world…

You dont need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.

We know that none of our customers are the same and that goes for our Sofologists too – there truly is a seat for everyone at Sofology!

A Little About Sofology

Were a fun place to be and we know our people are priceless. Were proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.

Were all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

Roll Out The Red Carpet– From browsing to buying and beyond, we always ensure a Very Important Customer experience – no ifs, no buts.

A Seat for Everyone– Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design – We\’re a courageous brand with ambition and drive. Well never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now!

Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.

Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

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Sales Assistant - 30 Hours employer: Take Up The Cross

At Sofology, we pride ourselves on being more than just a sofa retailer; we are a community that values our Sofologists and their contributions. With a generous team bonus structure, extensive employee benefits, and a culture that encourages personal growth and creativity, we ensure that every team member feels valued and supported. Our inclusive environment fosters collaboration and celebrates diversity, making it an ideal place for those passionate about delivering exceptional customer experiences while enjoying meaningful career development.
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Contact Detail:

Take Up The Cross Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant - 30 Hours

✨Tip Number 1

Familiarise yourself with Sofology's product range and the latest trends in interior design. This knowledge will help you engage customers effectively and demonstrate your passion for helping them find their dream sofa.

✨Tip Number 2

Practice your listening skills by having conversations with friends or family about their preferences in home decor. This will prepare you to understand customer needs better and provide tailored recommendations during your interactions.

✨Tip Number 3

Showcase your enthusiasm for teamwork by sharing examples of how you've collaborated with others in previous roles. Sofology values team players, so highlighting your ability to work well with colleagues can set you apart.

✨Tip Number 4

Prepare to discuss how you would create a 'Very Important Customer' experience. Think of specific scenarios where you went above and beyond for someone, as this aligns perfectly with Sofology's commitment to exceptional customer service.

We think you need these skills to ace Sales Assistant - 30 Hours

Customer Service Skills
Sales Skills
Product Knowledge
Interior Design Awareness
Communication Skills
Listening Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Creativity
Empathy
Adaptability
Time Management
Finance Application Understanding

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Assistant position at Sofology. Understand the key responsibilities and the qualities they are looking for in a candidate, such as a passion for customer service and an interest in design.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that showcase your ability to connect with customers and provide exceptional service.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific aspects of Sofology that resonate with you, such as their commitment to customer experience and teamwork. Use this opportunity to express your personality and passion for interior design.

Showcase Your Knowledge: In your application, demonstrate your understanding of sofas and interior design. You could mention trends, styles, or even your personal experiences with choosing furniture. This will show that you are genuinely interested in the role and can engage with customers effectively.

How to prepare for a job interview at Take Up The Cross

✨Show Your Passion for Design

Make sure to express your genuine interest in interior design and style during the interview. Sofology values candidates who can connect with customers on a personal level, so share any relevant experiences or knowledge you have about home decor.

✨Emphasise Teamwork

Since Sofology offers a team bonus rather than individual commissions, highlight your ability to work collaboratively. Share examples of how you've successfully worked in teams in the past and how you believe teamwork enhances customer experience.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face as a Sales Assistant. Be ready to discuss how you would help a customer choose their dream sofa, showcasing your problem-solving skills and customer service approach.

✨Understand Sofology's Values

Familiarise yourself with Sofology's core values: 'Roll Out The Red Carpet', 'A Seat for Everyone', and 'Bold By Design'. Be prepared to discuss how you embody these values and how they align with your personal work ethic.

Sales Assistant - 30 Hours
Take Up The Cross
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