Sales Assistant - 30 hours

Sales Assistant - 30 hours

Dewsbury Part-Time No home office possible
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At a Glance

  • Tasks: Help customers find their dream sofa and provide exceptional service.
  • Company: Sofology is a vibrant company focused on creating the ultimate sofa experience.
  • Benefits: Enjoy a great salary, team bonuses, discounts, and health support.
  • Why this job: Join a fun team that values diversity and creativity in a supportive environment.
  • Qualifications: No extensive sales experience needed, just a passion for style and customer service.
  • Other info: Flexible hours, additional days off, and opportunities for personal growth.

Your new role at Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision, and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa.

A day in the life of a Retail Sales Consultant includes:

  • Partnering with our customers to help them find their dream sofa
  • Showcasing our fantastic products in true Sofology style
  • Always offering that Very Important Customer experience - no ifs, no buts
  • Understanding the world of design and style to help our customers make the right sofa choice
  • Completing finance applications to check we’re offering the customer the right payment products
  • Using your passion for interior design to ensure store standards are striking
  • Utilising your continued knowledge of products to support your team members and share best practices
  • Honing in on your listening skills for relevant conversations with customers
  • Helping customers visualise what their new sofa will look like in their home through creative interactions
  • Recognising customer needs and recommending the right additional products
  • Sharing in-depth knowledge on how customers can continue to love their sofa for longer by giving detailed aftercare advice

In an ideal world, you don’t need extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.

Pay and Perks include:

  • Great basic salary with generous, uncapped team bonus
  • 30% discount across the Group, plus 15% for friends and family
  • Access to discounts at hundreds of high street retailers
  • Mental, physical and financial support (EAP)
  • Enhanced maternity & adoption pay
  • Spend up to £1,000 at Currys / PC World and spread the cost through Sofology
  • Additional days off for special occasions
  • A contributory health scheme, flu vaccines, access to a Doctor and private health check
  • Income protection, bereavement and life assurance
  • Holiday buy back scheme (5 days)
  • Sharesave, volunteer days and a cycle to work scheme

A little about Sofology: We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.

We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work:

  • Roll Out The Red Carpet: From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
  • A Seat for Everyone: Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
  • Bold By Design: We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and encourage you to complete your application as soon as possible.

Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives.

Sales Assistant - 30 hours employer: Take Up The Cross

At Sofology, we pride ourselves on being more than just a sofa retailer; we are a vibrant community where every team member is valued and empowered to deliver exceptional customer experiences. With a generous team bonus structure, extensive employee benefits, and a culture that celebrates diversity and personal growth, we ensure that our Sofologists thrive both professionally and personally in a supportive environment. Join us in crafting unforgettable moments for our customers while enjoying a fulfilling career in a fun and inclusive workplace.
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Contact Detail:

Take Up The Cross Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant - 30 hours

✨Tip Number 1

Familiarise yourself with Sofology's product range and the latest trends in interior design. This knowledge will help you engage confidently with customers and demonstrate your passion for helping them find their dream sofa.

✨Tip Number 2

Practice your listening skills by having conversations with friends or family about their home decor preferences. This will prepare you to understand customer needs better and provide tailored recommendations during your interactions.

✨Tip Number 3

Showcase your enthusiasm for delivering exceptional customer service. Think of examples from your past experiences where you went above and beyond for someone, as this will resonate well with Sofology's commitment to a 'Very Important Customer' experience.

✨Tip Number 4

Get involved in local community events or workshops related to home decor and design. This not only enhances your knowledge but also demonstrates your genuine interest in the field, making you a more attractive candidate for the role.

We think you need these skills to ace Sales Assistant - 30 hours

Customer Service Skills
Sales Skills
Product Knowledge
Interior Design Awareness
Communication Skills
Listening Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Creativity
Empathy
Adaptability
Time Management
Finance Application Understanding

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Assistant position at Sofology. Understand the key responsibilities and the qualities they are looking for in a candidate, such as a passion for customer service and an interest in design.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that showcase your ability to connect with customers and provide excellent service.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific aspects of Sofology that resonate with you, such as their commitment to customer experience and teamwork. Use this opportunity to express your personality and passion for interior design.

Showcase Your Knowledge: In your application, demonstrate your understanding of sofas and interior design. You could mention trends, styles, or even personal experiences that relate to helping customers choose the right sofa. This will show that you are genuinely interested in the role and the products.

How to prepare for a job interview at Take Up The Cross

✨Show Your Passion for Design

Make sure to express your genuine interest in interior design and style during the interview. Sofology values candidates who can connect with customers on a personal level, so share any relevant experiences or knowledge you have about home decor.

✨Demonstrate Customer-Centric Attitude

Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to listen to customer needs and offer tailored solutions, as this aligns perfectly with Sofology's commitment to delivering a 'Very Important Customer' experience.

✨Familiarise Yourself with Sofology Products

Before the interview, take some time to research Sofology's product range. Being knowledgeable about their sofas and related products will not only impress your interviewers but also show that you're serious about the role.

✨Practice Creative Visualisation Techniques

Think about how you would help a customer visualise their new sofa in their home. Prepare to discuss creative ways to engage customers and make recommendations that enhance their shopping experience, as this is a key part of the Sales Assistant role.

Sales Assistant - 30 hours
Take Up The Cross
Location: Dewsbury
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