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- Tasks: Help customers find their dream sofa and create a welcoming store vibe.
- Company: Sofology is all about crafting the ultimate sofa experience for customers.
- Benefits: Enjoy flexible hours, generous bonuses, discounts, and health support.
- Why this job: Be part of a new store launch and make a real impact on customer experiences.
- Qualifications: No extensive sales experience needed, just a passion for style and teamwork.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
Sofology is so much more than just sofas; the sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision, and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. And now, we’re bringing our magic to Carlisle with the opening of our brand new store!
As one of our first-ever Sofologists in this new space, you’ll be part of something truly special—helping customers discover their dream sofa while shaping the vibe of a fresh new store from the ground up. Whether it’s all about the looks, the feels, or a bit of both, your passion for style and comfort will guide our customers to the perfect match. Because we know that nothing feels like being at home on a sofa you love.
And because life’s all about balance, we’re thrilled to offer Compressed Hours, giving you the chance to work your full week across fewer days. More time for your hobbies, rest days, or spontaneous adventures!
Sofology Benefits
- Great basic salary with generous, uncapped team bonus.
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family.
- Access to discounts at hundreds of high street retailers (JD, ASOS & JustEat being a few of our Sofologists' favourites!).
- Mental, physical and financial support (EAP).
- Enhanced maternity & adoption pay.
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend.
- A contributory health scheme, flu vaccines, access to a Doctor and private health check.
- Income protection, bereavement and life assurance.
- Holiday buy back scheme (5 days).
- Sharesave, volunteer days and a cycle to work scheme!
A day in the life of a Retail Sales Consultant:
- Partnering with our customers to help them find their dream sofa.
- Showcasing our fantastic products in true Sofology style.
- Always offering that Very Important Customer experience - no ifs, no buts.
- Understanding the world of design and style to help our customers make the right sofa choice for them.
- Completing finance applications to check we’re offering the customer the right payment products.
- Using your passion for interior design to ensure store standards are striking.
- Utilising your continued knowledge of products to support your other team members and always sharing best practice.
- Honing in on your listening skills to have really relevant conversations with your customer.
- Helping your customer to visualise what their new sofa will look like in their home through creative interactions.
- Recognising a customer's needs and recommending the right additional products.
- Sharing your in-depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice.
In an ideal world...
You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design. We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
A Little About Sofology
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
- Roll Out The Red Carpet: From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone: Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design: We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.
Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Sales Assistant - 20 Hours employer: Take Up The Cross
Contact Detail:
Take Up The Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - 20 Hours
✨Tip Number 1
Familiarise yourself with Sofology's products and values. Understanding their unique selling points and the emphasis they place on customer experience will help you connect better with potential customers during your interview.
✨Tip Number 2
Showcase your passion for interior design and customer service. Think of examples from your past experiences where you've gone above and beyond to help someone, as this aligns perfectly with Sofology's commitment to delivering a red carpet experience.
✨Tip Number 3
Prepare to discuss how you would contribute to creating a welcoming atmosphere in the new store. Since you'll be one of the first Sofologists, your ideas on shaping the store vibe can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Sofology values collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal, which will resonate well with their culture.
We think you need these skills to ace Sales Assistant - 20 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sofology is looking for in a Sales Assistant. Highlight your passion for customer service and interior design in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that showcase your ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention specific aspects of Sofology that resonate with you, such as their commitment to customer experience and team collaboration.
Showcase Your Personality: Sofology values individuality, so let your personality shine through in your application. Use a friendly tone and share personal anecdotes that demonstrate your passion for style and helping others.
How to prepare for a job interview at Take Up The Cross
✨Show Your Passion for Design
Make sure to express your genuine interest in interior design and style during the interview. Sofology values candidates who can connect with customers on a personal level, so share any relevant experiences or ideas you have about creating a comfortable home environment.
✨Emphasise Teamwork
Since Sofology offers a generous team bonus rather than individual commissions, highlight your ability to work collaboratively. Share examples of how you've successfully worked in teams before and how you believe teamwork enhances customer experience.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Prepare to discuss how you would help a customer find their dream sofa, showcasing your listening skills and ability to recommend products based on their needs.
✨Understand Sofology's Values
Familiarise yourself with Sofology's core values: 'Roll Out The Red Carpet', 'A Seat for Everyone', and 'Bold By Design'. Be ready to discuss how you embody these values and how they align with your personal work ethic and approach to customer service.
