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For Companies At a Glance
- Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
- Company: Join a fun and inclusive team at Sofology, where every voice matters.
- Benefits: Enjoy a great salary, team bonuses, discounts, and health support.
- Why this job: Be part of a vibrant culture that values creativity and teamwork.
- Qualifications: Passion for customer service and a keen interest in design.
- Other info: Opportunities for growth and a supportive work environment await you.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Sales Assistant role at Take Up The Cross. Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
Sofology Benefits:
- Great basic salary with generous, uncapped team bonus.
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family.
- Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!)
- Mental, physical and financial support (EAP).
- Enhanced maternity & adoption pay.
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend.
- A contributory health scheme, flu vaccines, access to a Doctor and private health check.
- Income protection, bereavement and life assurance.
- Holiday buy back scheme (5 days).
- Sharesave, volunteer days and a cycle to work scheme!
A day in the life of a Retail Sales Consultant:
- Partnering with our customers to help them find their dream sofa.
- Showcasing our fantastic products in true Sofology style.
- Always be offering that Very Important Customer experience - no ifs, no buts.
- Understanding the world of design and style so you can help our customers make the right sofa choice for them.
- Completing finance applications to check we’re offering the customer the right payment products.
- Using your passion for interior design to ensure store standards are striking.
- Utilising your continued knowledge of products to support your other team members and always sharing best practice.
- Honing in on your listening skills which allows you to have really relevant conversations with your customer.
- Helping your customer to really visualise what their new sofa will look like in their home through creative interactions.
- Recognising a customer's needs and recommending the right additional products.
- Sharing your in-depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice.
In an ideal world...
You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design. We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
A Little About Sofology:
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
Roll Out The Red Carpet: From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
A Seat for Everyone: Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
Bold By Design: We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more. So, if you want to join us on the sofa, save your seat by applying now!
Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible. Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Sales Assistant in Maidstone employer: Take Up The Cross
Contact Detail:
Take Up The Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Maidstone
✨Tip Number 1
Get to know the company! Before your interview, dive into Sofology's values and culture. This way, you can show how your passion for delivering a top-notch customer experience aligns perfectly with their mission.
✨Tip Number 2
Practice your listening skills! During the interview, be ready to demonstrate how you can engage with customers and understand their needs. Share examples of how you've done this in the past, even if it's not in a sales role.
✨Tip Number 3
Show off your creativity! Think about how you can help customers visualise their dream sofa in their home. Bring some ideas to the table during your interview to impress them with your interior design flair.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Sofology family right from the start!
We think you need these skills to ace Sales Assistant in Maidstone
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for delivering that red carpet experience shine through. We want to see how much you care about helping customers find their dream sofa!
Be Yourself: Don’t be afraid to show your personality! At Sofology, we celebrate diversity and want to know what makes you unique. Share your experiences and how they shape your approach to customer service.
Highlight Team Spirit: Since we’re all about teamwork, make sure to mention any experiences where you’ve worked well with others. We love a good team player who can roll out the red carpet together with their colleagues!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way to ensure we see your amazing skills and enthusiasm for the Sales Assistant role!
How to prepare for a job interview at Take Up The Cross
✨Know Your Sofas
Before the interview, brush up on your sofa knowledge! Familiarise yourself with different styles, materials, and trends. Being able to discuss what makes a great sofa will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you've gone above and beyond for a customer. Whether it’s in retail or another field, demonstrating your ability to provide that 'red carpet experience' will resonate well with the Sofology team.
✨Be Yourself
Sofology values authenticity, so don’t be afraid to let your personality shine through. Share your unique perspective on style and design, and how you can contribute to creating a welcoming environment for customers.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company culture and the role. Inquire about team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
