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For Companies At a Glance
- Tasks: Inspire and motivate your team to deliver an exceptional customer experience.
- Company: Join Sofology, a fun and ambitious company that values its people.
- Benefits: Enjoy a competitive salary, generous bonuses, and discounts for you and your friends.
- Why this job: Be part of a dynamic team crafting unforgettable sofa experiences for customers.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Great opportunities for personal growth and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.
A Designate Deputy Store Manager, you’ll spend your time doing so much more than sitting. Here are just a few of the things you’ll be getting up to:
Responsibilities- Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback.
- Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines.
- Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop.
- Supporting ongoing personal development through setting clear and achievable goals.
- Assessing individual performance through observation, enabling the identification of training and development needs.
- Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team.
- Leading the team in the Store Manager’s absence.
- Great basic salary with generous, uncapped team bonus.
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family.
- Access to discounts at hundreds of high street retailers.
- Mental, physical and financial support (EAP).
- Enhanced maternity & adoption pay.
- Spend up to £1,500 at Currys / PC World and spread the cost through Sofology.
- Additional days off for weddings, birthdays, or the arrival of a new furry friend.
- Contributory health scheme, flu vaccines, access to a Doctor and private health check.
- Income protection, bereavement and life assurance.
- Holiday buy back scheme (5 days).
- Sharesave, volunteer days and a cycle to work scheme.
A Little Bit About Sofology
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
- Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design - We’re a courageous brand with ambition and drive. We never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now!
Designate Deputy Store Manager - Fixed Term employer: Take Up The Cross
Contact Detail:
Take Up The Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Deputy Store Manager - Fixed Term
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Sofology's website and social media. This will help you understand their values and how they roll out the red carpet for customers, which you can then reflect in your conversations.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can motivate and inspire a team, just like you would as a Deputy Store Manager at Sofology.
✨Tip Number 3
Show off your passion for customer experience! During your interview, share examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Sofology's commitment to crafting an unrivalled sofa experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.
We think you need these skills to ace Designate Deputy Store Manager - Fixed Term
Some tips for your application 🫡
Show Your Passion for Sofology: When you're writing your application, let your love for sofas and customer service shine through! We want to see how you connect with our values and how you can help create that unrivalled customer experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Designate Deputy Store Manager role. Highlight your leadership skills and any experience in motivating teams, as this is key for us at Sofology!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and relevant to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Take Up The Cross
✨Know Your Sofas
Familiarise yourself with the different types of sofas and their features. Being able to discuss product knowledge confidently will impress your interviewers and show that you're ready to support your team.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and inspired a team in the past. Think about specific situations where you’ve led by example or helped someone achieve their goals, as this aligns perfectly with the role's responsibilities.
✨Emphasise Customer Experience
Be ready to discuss how you would ensure an unrivalled customer experience. Share ideas on how to roll out the red carpet for customers and create a welcoming environment, as this is key to Sofology's values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute to making Sofology a fun place to work.
