Senior Internal Communications Specialist in London

Requirements

• The Foundation: 4–6+ years of experience in internal or corporate communications, backed by a Bachelor’s degree in a related field.
• Editorial Excellence: A mastery of writing and editing, with the ability to translate complex corporate initiatives into clear, compelling narratives across various formats and geographic regions.
• Strategy-to-Action: A proven track record of architecting and rolling out end-to-end internal comms plans. You don’t just write the updates; you own the full strategy, aligning every campaign with business goals to move the needle on employee sentiment.
• Digital Fluency: You have a 'tinkerer' mindset. You’re comfortable with CMS, email platforms, and multimedia creation, and you have the technical aptitude to pilot new AI solutions before they become mainstream.
• Proactive Ownership: You have an instinctive eye for identifying process gaps before they become roadblocks. You bring the confidence to propose creative solutions and the discipline to lead them through to execution.
• Strategic Partnership: You know how to influence without authority and build trust across diverse, high-performing teams.
• Growth Mindset: You possess a natural intellectual curiosity and a commitment to continuous learning. You actively seek out feedback and diverse perspectives to sharpen your craft.
• Operational Agility: You possess exceptional organizational skills and the ability to thrive in a fast-paced environment, seamlessly managing multiple high-priority projects and deadlines without losing sight of the details.
• Total Rewards Experience (Preferred): Prior experience crafting internal campaigns centered around employee benefits, wellness programs, or total rewards is a strong plus.

What the job involves

As our Internal Communications Sr. Specialist, you will do much more than create and execute communications campaigns — you will help build a workplace where every colleague feels informed, connected, and inspired to do their best work. Reporting to the Senior Director of Internal Communications, you’ll play a pivotal role in ensuring our people receive the information they need in a timely and engaging manner, while helping them see how their daily contributions connect to our broader vision and strategic priorities.

At the heart of our corporate mission is a commitment to empowering our labels with world-class support so they can focus on what they do best: creating the highest-quality games for our players. We are looking for a strategic thinker and proactive communicator who ensures that need-to-know information is clear and accessible while finding creative ways to showcase stories from our global teams. In an era where information overload is a constant challenge, you will focus on building alignment and trust through consistent, transparent messaging. This is a role for someone who thrives on building rapport across teams and possesses a natural curiosity for how technology and modern communication trends can be used to keep a global workforce deeply connected.

Communication Strategy: Lead the end-to-end strategy for internal campaigns, ensuring our goals translate into measurable employee engagement.

Content Development: Own the voice of our internal channels. You’ll build high-impact content for Slack, newsletters, and emails that feels culturally responsive, accessible, and human. Ensure consistent messaging, tone, and visual identity across all communications channels.

Employee Engagement: Bring creativity and curiosity to new formats, tools, and ways to further employee engagement and a positive company culture.

Collaboration: Partner across labels and departments to ensure our updates are timely, consistent, and cut through the noise.

Operational Excellence: Create and maintain a central repository for communications materials. Maintain a content calendar to ensure that internal communications are coordinated, timely, and relevant.

Measurement and Reporting: Track and analyze the effectiveness of communication efforts, providing insights and recommendations for improvement.

Modernize & Innovate: You’ll be our resident tech explorer, piloting AI-driven tools like Gemini to automate workflows and keep our function on the cutting edge.