Lead ServiceNow Developer

Who We Are: Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our products are designed for console gaming systems, PC, and mobile, including smartphones and tablets. We deliver our products through physical retail, digital download, online platforms, and cloud streaming services. While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

The Challenge: Take-Two Interactive is looking for a responsive, analytical, and enthusiastic Senior ServiceNow Engineer for expert execution of platform implementations and focused on optimizing business value. The senior role involves collaborating with partners, actively engaging team members, and contributing to strategic platform enhancements and scalability. The ideal candidate strives to incorporate T2’s organizational core tenets in all tasks. They promote positivity among colleagues and embrace empathy. They are a strong communicator, who respect and consider various points of view in their technical approach and actively identify self-improvement and cross-training opportunities.

What You’ll Take On:

• Design, develop, and test new and existing ServiceNow solutions.
• Accountable for development, end-to-end deployment, and go-to-production targets.
• Engage with team members and management in evaluating out-of-the-box ServiceNow tools and products.
• Coordinate and conduct unit testing and/or UAT for enhancements and projects.
• Conduct internal and external meetings independently.
• Create technical artifacts for internal IT teams.
• Compile migration runbooks for major implementations, including complex enhancements and new features.
• Contribute to all aspects of the ServiceNow upgrade cycle, including remediation and plugin/application activation/upgrades.
• Operate comfortably in an agile development environment.

What You Bring:

• 3+ years of hands-on, end-to-end application deployments within the ServiceNow platform as a Senior or primary developer.
• 6+ years of overall ServiceNow experience.
• Proficient in ServiceNow framework, data structure, platform capabilities and health standards.
• Ability to propose solution recommendations within ServiceNow AppEngine, ITSM/ITOM product suites, including Employee Center (Pro) and CMDB.
• Deep experience with JavaScript, background/fix scripts, APIs, IntegrationHub spokes, flow designer, and low-code studios/builders.
• Familiarity with at least one specialized ServiceNow product suite, such as Security Operations, HR Service Delivery, or Sourcing and Procurement.
• Minimum ServiceNow CSA; ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, or specialized product suite preferred.
• Experience with AD/LDAP, SSO configuration, import sets and transform maps, SCCM, JAMF, cloud platforms, VMware (virtualization environments), PowerShell, and Postman.
• Bachelor’s degree or equivalent experience in Engineering, Computer Science, or IT is required-related field.

What We Offer You:

• Great Company Culture: We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard: Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, our onsite Gym, company parties, our Office bar, game release events, monthly socials, and team challenges.
• Benefits: Benefits include, but are not limited to Private healthcare, Private dental, a double matching pension policy where the employer will double match up to a 4% contribution from the employee, Employee stock purchase scheme with a 15% discount, Eye tests and vouchers towards glasses, Cycle to work scheme, Flu vouchers, Annual health, 4X death in service insurance, Income protection (66% salary), Workplace Savings, 26 days holiday, Enhanced Family friendly policies + other great perks and great office facilities!
• Perks: Fitness reimbursement up to £50 per month, an onsite Gym, an Office bar, employee discount programs, free games & events, stocked pantries and a dog friendly workplace.

Take-Two Interactive Software, Inc. and its affiliates and group companies (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, colour, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, pregnancy, age, marital status, or any other characteristics protected by applicable law.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com.