Service Development Volunteer

Service Development Volunteers assist with the development and launch of our key provisions: Our messaging service, Virtual Talking Service (VTS), and our penpal scheme (Pal & Pen). Reporting to the relevant Manager/Director, they will lead the strategic planning, implementation, and evaluation of these initiatives, leveraging volunteer support and external engagement., Planning and Development:

• Develop processes for the Talk It messaging service, Virtual Talking Service (VTS), and Pal & Pen, penpal scheme, ensuring alignment with organisational goals and objectives.

• Identify opportunities for collaboration, partnership, and resource mobilisation to support the sustainability of the initiatives.

Initiative Development and Launch:

• Oversee the development and implementation of the Talk It messaging service, Virtual Talking Service (VTS), and Pal & Pen penpal scheme.

• Work closely with volunteer teams and directors to design user-friendly services, establish operational procedures, and ensure quality.

Volunteer Engagement:

• Foster a collaborative and inclusive volunteer culture that values diversity, equity, and inclusion.

• Contribute time within your availability to volunteer.

Monitoring and Evaluation:

• Develop indicators to identify areas for improvement.

• Use evaluations to make decisions, adapt strategies, and enhance services over time., * Occasional evening or weekend meetings, events, or training sessions.

• Communications, social sciences, non-profit management, or a related field

• Experience in project management, service development, or a related area

• A drive for designing and launching innovative initiatives or programs

• Strong communication and interpersonal skills

• Commitment to the organisation’s mission, values, and principles of volunteering and community service.

• Opportunity to make a meaningful impact and contribute to the development of innovative voluntary services.

• Professional development and networking opportunities within the non-profit and social sector.

• Flexible scheduling.